Most Innovative and Impactful Chatbots on the Web

by Lucia Mandela software

Chatbots or the conversational agents are writing and marking the advanced future that the world will witness. The world is not deprived of chatbots. We see them every day on your phones and other smart devices via smart chatbot assistants like Alexa, Siri, Google Assistant, and Microsoft Cortana. Various companies use chatbots to provide customer support. They are reducing human efforts and replacing humans with bots, which can take a toll on humans in the long run.

Earlier, these bots were not very smart, and their responses were vague, straightforward, and challenging to understand, and the people on the other end could quickly figure out that they are talking to bots. With the advancement of technology, bots have become more responsive, smart, and human-like. They, sometimes, don’t understand the commands, but they are getting better and advanced.

These bots work on Natural Language Processing (NLP) that processes the texts from humans through another process called Parsing. They find the keywords from our texts and respond to us accordingly. The replies that we receive are standard and are not personalized to a greater extent because these chatbots follow algorithms. Thus, their responses are crisp, clear, and unhuman-like. Following are some of the chatbots that we can find on the web:

UNICEF

UNICEF serves people going through all the odds, and their chatbot, named U-Report, was also created for working for the same purpose. It collects data and creates polls to know the conditions of people, especially kids surviving under the grim conditions. It is more of a messaging tool designed for children all over the world where they can share opinions, thoughts, ideas to create a better world.

ALICE

ALICE stands for Artificial Linguistic Internet Computer Entity and it went online 20 years ago. It turned out to be an inspiration and beginning point for all the chatbots that we see today. It offered accurate answers and a great help to people, but it wasn’t perfect and had a lot of nuances.

Endurance

Endurance is the chatbot that was created to offer help to senior citizens with dementia or Alzheimer’s. This bot identifies the changes and shifts in conversation patterns that indicate problems with the recollection of memories. It also has cloud storage that enables the doctors and family members to track and review the person’s logs that depict the patient’s conditions. Their coding project is open to all, so anyone can contribute to their project and make it better. It is currently available in the Russian version only.

Disney

A few years ago, Disney introduced ‘Zootopia’ bot for children. The children were kept engaged in solving mysteries and crimes. It was Judy Hop Facebook Messenger bot that made communication easy and interactive. Although it was available for 16 days only, it touched millions of lives and gained popularity back in 2015, and the character made the conversations realistic.

NBC

NBC’s Politics bots on Facebook Messenger made it easier to surf through the news that is important and personalized because no one has the time to read and view every news. This is beneficial not only to the users but also to NBC as they will get to know their audience better, and reaching the audience with their preferred news will gain them more popularity and new viewers.

Unilever

Bella, the bot, was created with the aim that it will help its customers to purchase better and simple products from their phones. It also gives skincare tips and bits of advice and in-depth information on the products the customers prefer to buy. The bot also suggests to them the products that the customers should purchase.

Casper

Insomnobot 3000 is a friend for all the insomniacs when they have someone to talk to at night, and the world is dozing off to sleep. It distracts the minds and keeps the insomniacs engaged in conversations, especially from 11 pm to 5 am. Users need to text at 844-823-5621 to begin interacting with the bot.

Replika

Replika chatbot is for those who need someone to talk to and share their thoughts. This virtual companion has become popular as it also provides breathing exercises, helps in anxiety reduction, provides coping techniques, daily workouts, etc. It is a great option to track your mood, personality, and skills. It will help you unwind stress from your mind.

IBM’s Watson

Watson bot contains information from different industries that can be unlocked to gain insights and knowledge to better shape your workflow. It will save your team from doing repetitive chores and will increase productivity. It has a versatile Artificial Intelligence (AI) that can mold itself for different purposes, from customer service to financial operations. Its liabilities detection will protect and reduce any risks.

These chatbots are not always accurate, but they can be improvised and will be of great use in the future.

Source: https://freshactivate.com/blog/most-innovative-and-impactful-chatbots-on-the-web/