Articles

Microsoft Support Number

by Kriss Lee Keyquery

At last year's Microsoft Build conference, actionable messages were introduced to Outlook. Emails for work generally require a response or action, but there is no one-click optimized solution yet. This year, Microsoft  Support is dramatically improving actionable messages in Outlook with the addition of responsive cards and support for paying without leaving your inbox.

Actionable message enhancements enable faster workflows with contextual suggestions. A simple use case is that of support tickets. A ticket can be marked as priority at the click of a button and automatically redirected to the appropriate supervisor capable of handling the response.

Microsoft allows third-party developers to integrate their tools into Office 365. Currently, Hootsuite, Freshdesk, Sapho, Wrike, Zoho, SAP Fieldglass, and TINYpulse have already started using Actionable Messages to make it easier to use their respective platforms without leaving Outlook.

Adaptive cards are a new format for displaying rich information and are compatible with the timeline, teams, and Cortana view in Windows. Notifications can be used to automatically create responsive cards that can be inserted into emails and team chats. Web-based users can use the feature right away and support for Outlook 2016 is coming soon.

Handling bill and invoice payments will be easier with the introduction of Microsoft Pay integration in Outlook. Stripe and Braintree have been named as payment processors compatible with additional options in the future. Billing services like Intuit, FreshBooks, Invoice2Go, Sage, Wave, and Xero have also made a commitment to integration.

Payment actions can be embedded in emails sent from Outlook. Customers will be notified of the payment request and can choose to pay the invoice with a support account from Outlook. The feature will roll out to a limited number of Outlook.com users over the next several weeks and will be fully available in a few months.


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About Kriss Lee Advanced   Keyquery

64 connections, 2 recommendations, 215 honor points.
Joined APSense since, March 15th, 2019, From New york, United States.

Created on Jul 9th 2021 06:49. Viewed 277 times.

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