Microsoft Dynamics 365: What Makes it Ideal for E-Commerce

by Tech Geekk writer

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems are among the most crucial facets of building and running an e-commerce store. Why? Because integrating an ERP and CRM solution with the e-commerce store not only helps streamline the whole process but also allows the company to realize significantly improved efficacy and productivity in the business along with enhanced overall profitability. Unfortunately, many companies have refrained from taking this dive owing to primarily the lack of understanding about advantages proffered by an ERP system for the e-commerce business. However, once that is done, they find themselves contemplating the choice of the system, given that there is virtually an abundance of options in the market.

Now, every ERP solution out there will bring along with it a unique set of benefits and drawbacks. Nonetheless, there will still be names that will make it to your shortlist based on details such as the scale of the company, engagement models, and the particular sub-industry you operate in among others. However, there's one that doesn't merely deserve to be on the top of your list; in fact, it deserves to be the solution you pick -- Microsoft Dynamics 365. Widely accepted as one of the most robust offerings in the market, Dynamics 365 offers an abundance of functionalities, benefits, and features that enable companies to optimize their operations. We'll quickly walk you through some of its leading benefits, so you can see why you choose Microsoft Dynamics 365 for your e-commerce business.

Scalability: Any company in the e-commerce industry must have the capacity to support its growth, for it typically comes rather rapidly. Also, then there's also the fact that it receives traffic from practically all over the globe. To that end, Microsoft Dynamics 365's cloud-based and modular architecture comes in quite handy. Underpinned by the tech giant's Azure cloud service, the ERP is accessed via a web browser and is not limited by the hardware. It means the solution can automatically scale up in the face of any new inflow of data.
Workspaces: This particular feature enables users of the system to customize their work centers with whatever they need to efficiently perform their jobs, including reports, transactions, and other data.
Integration: This solution by Microsoft enables the combination of all relevant and requisite business process applications into a unified platform. It, in turn, empowers the business with extensive data about every little part of the company, including inventory, orders, pricing, customers, accounts, invoices, and more.

Also, it's not just these features that make Microsoft Dynamics CRM custom development a highly recommended; there's also a variety of unique advantages that make it such a well-rounded package. For example, it delivers significantly improved operational efficiency by collating several ERP modules in a single platform, allowing the company to keep an eye on the business' operations, finance, and more. So, besides being highly conducive for customizations, Dynamics 365 also offers exceptional levels of security. Also, let's not forget that it is also one of the most cost-effective solutions you can find in the market. So, you see why it comes so highly recommended for e-commerce business? We thought as much.