List some frequently asked questions and answers relating to launch X431
About launch X431 Operation
Here we list some frequently asked questions and answers relating to launch X431.
Question: System halts when reading data stream. What is the reason?
Answer: It may be caused by a slackened connector. Please turn off the machine, firmly connect the connector, and switch on the machine again.
Question: Why is the screen inactive when the cross cursor is clicked during screen calibration?
Answer: You may have touched the screen when the system is detecting noise before the cross cursor appears. Please turn off the machine and then turn on. Calibrate the screen after the cross cursor appears.
Question: Why is the machine automatically powered off during standby?
Answer: It is because the machine has been set for energy saving. Automatic shutdown will take place if the machine is not operated for a specified period of time. Refer to the section “Power management” in User’s Manual to set the “Power off time” to “None” or select a longer standby time.
Question: Why can’t the tested result be printed out?
Answer: There may be no paper in the printer or the printer is not well connected. Please mount a roll of new paper. See the section “Printer Operation” in the User’s Manual.
Question: Why is there no character in the printed paper?
Answer: The paper is mounted reversely. Please take out the paper and mount it again. See the section “Printer Operation” in the User’s Manual.
Question: Why can’t I input data after activating Soft Keyboard?
Answer: The position where the cursor lies can’t be edited. Or you have not activated the cursor on the input position. Use the stylus to click the part to edit. When the cursor twinkles, you can input the data.
Answer: There are two possible causes:
Your CF card is damaged. It is necessary to make a new CF card.
You’ve changed language and the data is related to language. You may find the data after switching back to the former language.
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