Known issues with Office and Windows 10
We are here to fix all the issues that may come up when you are using Microsoft Office with Windows 10. If you are facing any problem just follow given steps to fix your problems.
If all these suggestions don’t resolve your issue, use the options at the bottom of the page for support.
Common issues
Issue - Windows screen is flickering or flashing after logging in
Solution - You might see a flickering display if you're working on Office 365, or Office 2016 build 16.0.7668.2066, which was released to a small selection of of customers between 1/25 and 1/30. As of 1/31, Office 365 or Office 2016 build 16.0.7668.2074 is available and contains a fix.
To deal with such issues, please update Office to the latest version. Since the screen is blinking, you will need to do this using a command line
Issue - You can't find Office applications after Windows 10 upgrade
Solution - Windows 10 doesn’t pin the Office apps in the Start menu or the Taskbar by default, but there are a few ways to find and open Office applications from the Start screen and taskbar in Windows 10.
Issue - How to upgrade to Windows 10 on new devices that include Office 365
Solution - If you just purchased a new device that includes Office 365, we recommend installing Office before upgrading to Windows 10.
Issue - You can't print after upgrading to Windows 10
Solution - You may need to install new drivers for your printer. You can also try running the printing troubleshooter to fix the issue.
Issue & Solution - You need help with licensing or product activation
Issue & Solution - After upgrading to Windows 10, Office apps display very large or very small on your monitor, or you have blurry text in your Office applications.
Error messages
Issue - You get an error when opening Office 2013 documents after upgrading from Windows 7 to Windows 10, such as Word experienced an error trying to open the file or This file is corrupt and cannot be opened.
Solution - To resolve this issue, start one of your Office 2013 applications, like Word, and then select File > Account > Update Options > Update Now to install the latest updates.
Some Outlook issues you may face
Issue - After installing the Windows 10 Anniversary update, dragging emails to the file system or between folders does not work.
The issue affects all supported versions of Outlook 2010, 2013, and 2016. It may also happen with Mozilla Thunderbird.
Issue - After upgrading to Windows 10, Outlook 2013 might fail to open, and you receive this error: Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. File access is denied. You do not have the permission required to access the file C:\Users\<username>\Documents\Outlook Files\filename.pst.
Issue - After installing Windows 10, Business Contact Manager (BCM) may crash due to chart control issues during .Net registration.
Issue - When you click a hyperlink to a Web page in Outlook 2010 or Outlook 2007, you're prompted to specify Internet Explorer 11 as default browser.
To get more information about general Windows 10 Help and troubleshooting, see: Need help with Windows 10 ?.
Microsoft Support Phone Number - 1844-631-2188
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