Important Things That You Need To Consider When Outsourcing Conference Call Transcription

by Julie Clements Promoter The growth of corporate businesses has led to a tremendous increase in the use of conference calls to communicate with business associates, business partners and employees, minimizing face-to-face meetings and expensive travel. As a result, the demand for conference call transcription has also increased. Rather than employ full-time transcriptionists, business firms now prefer to have their conference calls transcribed and properly documented by professional transcription companies.  Besides corporate organizations, legal firms, medical professionals, students, and educational institutions also use these services. Outsourcing conference call transcription to the right service provider has many advantages. There are some important things that need to be considered when outsourcing this task.

Conference call transcription services are available for:

• Meetings
• Training sessions
• Sales presentations
• Corporate meetings
• Lectures and seminars
• Focus group discussions
• Surveys and market research
• Conference calls between attorneys and clients
• Tradeshows and many more

Things to Consider When Outsourcing Conference Call Transcription

Only an experienced transcription company can provide quality conference call transcripts. Things to look for when hiring these services: 

• Quality of service: A reliable transcription provider would have a team of skilled professionals who are skilled in transcribing conference calls from recordings and audio files in any format such as MP4, MP3, WAV, DSS, DVD, and much more. The right firm can offer transcripts with accuracy levels of up to 99 percent with good audio. Stringent quality checks by editors, proofreaders and quality analysts would contribute to quality documentation in the required format.

• Quick turnaround time: The professional transcription company knows the importance of timely transcripts for business professionals. They can provide excellent conference call transcripts in quick or customized turnaround time.

• Complete data security and confidentiality: Confidentiality and security are the major concerns while outsourcing conference call transcription. A professional company would have strict security measures in place to ensure the confidentiality of documents such as FTP and browser based 256 bit encryption for safe file transfer as well as password protected computers for transcription and file storage.  

• Affordability: Competitive pricing is another thing to look for. The conference call services should be competitively priced, or else the very purpose of outsourcing will be lost. A reliable service provider can offer transcription services with cost savings of up to 30 to 40 percent.  

Finding Right Transcription Company

The Internet is the best option when it comes to finding an appropriate service provider. Reading reviews and testimonials can also help.  The right service provider can help you enhance your organization’s productivity and efficiency with timely and quality conference call transcription services.

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Created on Dec 31st 1969 18:00. Viewed 0 times.

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