Importance of Data Centers for VoIP Services

Voice-over-internet-protocol (VoIP) has become popular because it offers fast deployment, low cost, and is easy to integrate with enterprise applications. Healthcare facilities, telemarketing services, financial institutions, customer service centers, and other such businesses rely extensively on VoIP.

The popularity of VoIP services is soaring due to the ease of user network integration and low cost. This is particularly true because almost all businesses now depend on cloud-based software. Most businesses would not have given a second thought about the network used by their voice services.

When you look for a VoIP service provider, the provider’s data centers would probably be the last thing on your mind. However, this should never be the case! The success of the VoIP service you pick always relies on the dependability of the service’s data centers.

Why are data centers important in cloud-based VoIP services?

Today, almost every company can be seen employing cloud-based services. Generally, third-party providers offer these services, which in turn eliminates the need for organizations to maintain their own data centers.

However, this does not diminish the importance of data centers. In fact, cloud-based service providers should be running massive data centers. This necessity also extends to voice services and hosted VoIP.

Most of the VoIP service providers establish and run their own data centers, where all the necessary hardware for the functioning of their services is housed. Such data centers generally run 24/7 year-round to ensure that the business organizations have uninterrupted voice service access.

As the need for cloud-based services increases, the need for data centers also continues to increase.

Why is it necessary to have multiple data centers for VoIP?

If your business relies on voice communication, VoIP services, along with their data centers, provide a seamless solution. Here are a few reasons why it is necessary to have multiple data centers for VoIP:

● Network overload protection

If the VoIP service provider uses only a single data center, they risk overloading the network. Also, peak working hours can lead to network congestion, which would slow down the services or sometimes bring it to a complete halt.

However, when colocation data center providers operate multiple data centers, the calls can be routed to a different data center, thereby reducing congestion and increasing efficiency.

● Faster speed

If a data center is located in one area, organizations that are located in a different region would experience delays in audio. Such delays are very inconvenient and awkward, and these problems can be avoided by using multiple data centers at different locations.

● Guaranteed backup

When only one data center manages various phone systems, there is just a single point in the entire network where failure can occur. If for whatever reason the data center starts malfunctioning, all the phone lines relying on that data center would suffer.

This can be a pretty expensive ordeal for companies that rely on communication systems. When multiple data centers are used, even if a single center is malfunctioning, the organizations still have access to the network through the other data centers.

● Disaster recovery

The location of each data center needs to be planned carefully because in case of an unanticipated scenario, like a natural disaster, a single or clustered data center can get easily wiped out. This is why data centers need to be placed far apart from each other.

Due to all these above factors, you cannot simply go ahead and pick any VoIP service provider that you come across. LOGIX is one of the best VoIP service providers offering great backup plans and multiple features that can support the communication system of your organization in the best possible way.

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Created on Feb 24th 2021 04:29. Viewed 124 times.

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