Implementing a digital taxi app for your traditional taxi agency

by Jennifer Atkinson Growth Hacker

Mobile phone applications have revolutionized service sectors. The amalgamation of smartphones and high-speed internet has granted customers with a powerful digital device that is capable of performing a wide variety of functions. Taxi applications are one of the major products of the new technology. It has made the process of booking services a simple task. So simple that all it requires is a few taps and swipes to book a service of any kind.

Leading cab companies like Uber and Lyft primarily depend on their highly-ranking applications to serve and manage customers. Softwares have become a core program that is able to tap into a revenue stream that is unreachable by conventional taxi companies.

Not having an application in your taxi business means that your customers will need to contact you through conventional ways to book a taxi. Providing your service based on phone calls is a business model that is undergoing rapid imminent changes. The advent of applications has made it inconceivable to think of a business without a mobile software. To prevent your business from becoming old-fashioned and obsolete, here are the top five reasons to implement an app in your taxi company.

Reach a wider audience - Almost everyone has a smartphone in their pockets that are connected to the internet. With a taxi application, you can easily connect to a large audience.

Real-time tracking - Customers can track the location of the drivers they’ve been assigned using the GPS tracking feature. Simultaneously, drivers can locate the pickup locations of customers using the same feature.

Fleet management - As an administrator, you have complete and efficient control over your fleet. You can view ongoing trips, monitor driver activities and more through the admin panel of a taxi application.

Higher revenue - By providing your customers with your taxi service via an application, you can levy a commission charge on the revenue your drivers make.

Review system - Taxi applications with a review/feedback feature will let you know what exactly your customers want to be improved in your business.

Developing a taxi app from scratch can be a daunting task, which is why there are white label solutions like Uber clone apps. Providing a quick time to market with ready-to-use features, clone apps are highly customizable and scalable. For the best taxi applications contact AppDupe, a leading clone app development company.