How to Troubleshoot “No Sound” Problem on Galaxy S10?by Billy Mark Blogger
Beside the AMOLED display technology, Samsung S10 has a decent sound output too. However, a few users are reporting that in their S10, there is no sound. It is a quite frustrating error for the users who are facing it. To fix the error, you must follow this article since we are going to talk about just that.
Solution 1: Undo What Settings You Changed Recently
If you remember that you have played with the settings on your device, then it is a good idea to undo them. Maybe mistakenly you have changed a setting in your device which has caused no audio issue.
Solution 2: Ensure that the Volume Key is Working
Check your Volume key carefully. If it is not working then it means the cause of the issue has been caught.
Solution 3: Ensure to turn off the Bluetooth
Sometimes when your smartphone is connected to a Bluetooth headset or any Bluetooth device, the primary speakers of your smartphone won’t work. The audio output is sent to the wireless devices while the Bluetooth is on. So turn off the Bluetooth and then check if the issue is resolved.
Solution 4: Force Restart
Sometimes due to any temporary software glitch, some sound drivers might stop working. In order to solve such an issue, a forced restart is more than enough. Here’s how to perform a forced restart on your S10:
- Long press the Power + Volume Down keys together and once the device powers off, release the keys.
- Wait for a while until the Maintenance Boot Mode menu appears.
- Use the volume up and down keys to scroll down or up in the menu. To click OK in the menu press the key located on the bottom-left side of your device. Now choose the Normal Boot option in the available menu.
- If nothing happens and no Maintenance menu appears, then it means your device doesn’t have it.
- Now, wait until your device turns off.
Solution 5: Tweaking Sound Settings in Samsung S10
If the audio settings aren’t configured properly, then it might result in the no audio issue.
- Head to the Settings.
- Go to Sound and Vibration
- Now raise all volumes to the maximum level.
- Play a song to check if the sound is playing or not.
Solution 6: Resetting App Preferences
Many apps require default settings in order to work at their best, if you have changed any app preference, then it can stop certain services on your phone such as sound and others. Here’s how to reset the app preferences:
- Head to the Settings app.
- Press Apps.
- Head to More Settings located at the top-right corner (three vertical dots).
- Now tap the Reset App Preferences option.
- Now reboot your device and see if there are any changes.
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Solution 7: Resetting Entire Settings
If nothing is working, then the ultimate answer is to reset all settings of your S10. Here’s how to do that:
- Head to the Settings in our device.
- Go to General management.
- Hit the Reset option.
- Press the Reset Settings button.
- Confirm your decision by pressing the Reset Settings option.
That is how to reset all settings in Samsung S10.
Solution 8: Install Updates
If there are any available updates for the device then installing them can be a decent idea since it can fix all of the things which are causing the no sound issue.
Here’s how to fix No Sound issue in Samsung S10 by installing updates:
- Go to the Settings on your device.
- Head to the System Updates option.
- Now hit the system updates option to begin the updates search. If there are any updates available, then go ahead and install them.
Solution 9: Safe Mode
The Safe Mode is used to diagnose issues that are almost unable to fix. It helps your device services and programs to start up on boot. In the safe mode, it can be possible that the sound of your device comes back to normal. Here’s how to get in the safe mode in S10:
- Long press the power key and release when the Power off prompt comes.
- On your screen, long tap the Power off option and release when you see Safe Mode window.
- Tap on the Safe mode, if asked again for confirmation then press the Safe Mode once more.
- Now the phone will restart and will boot into safe mode by itself.
Now check if the sound is working or not on your device. If the device is playing music in the safe mode, then it means that a third-party app is causing the problem. Check by uninstalling recently installed apps.
Billy Mark is a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cyber security, cryptography, malware, social engineering, internet and new media. He writes for Norton security products at norton.com/setup.
Created on Oct 1st 2019 23:56. Viewed 212 times.