How To Troubleshoot Hp Printer’s printing & Scanning Error?
by James watson James(Kindly
note that the HP printer customer support provided in this article is mainly
for those using HP printer with Mac OS X)
HP or Hewlett –Packard Company, is an American based
Multinational IT Company that develops and provides a variety of hardware as
well as software components, for the customers from all fields- home, schools,
colleges, and office. Other than this the company also provides customer
support for their products. HP is very famous among the users for its products
like the printer, scanner, laptop, desktop, pen drive and many more. HP is
continuously updating its devices as per the market and user demands; features
are also getting changed or updating towards the new version, the processor is
getting updated and compatibility of the devices are getting an increase with
every day. And it is counted one among the most reliable company for its
products.
HP has come up with the latest advance printer
devices as compared to its other competitors in the market. HP Printer has many models as per the user’s
usage purposes- Home and Commercial. Inkjet is the most common printers used
for household-related work. And for the Commercial purposes- Office Jet, Office
Jet Pro, LaserJet, LaserJet Pro, Page Wide Pro, Design Jet and Scitex Large
Format Printers are there.
Although HP Printer provides excellent printing
quality for both color printing and black and white printing. They even provide
wire-free devices and multi-purpose devices, excellent reviews from the
customers. Still, sometimes the customer may face some issues related to HP
Printer’s printing and scanning issues while using through Mac OS X. These sorts
of issues are arising especially when downloaded through CD which comes along
with the printer. Downloading from the CD may land you up with the wrong
updating of the software. So given
below, are the steps to download, the proper software in the right way. They
are:
• Search
for the Applications / Hewlett-Packard folder in the find folder.
• After
selecting the folder, select HP Uninstaller.
• HP
Uninstaller window will appear on your screen, click Continue.
• A screen
will appear, choose your printer.
• Then
press and hold the control keys and click Uninstall.
• Later, a
dialog box will appear on the screen, asking if you are sure you want to
uninstall all HP software. Click on the Continue option, for further process.
•
Meanwhile, open the Apple menu and choose Software Update.
• After
clicking the software update option, System Preferences will appear.
• In the
very System Preferences window, click on the Print & Fax or Print &
Scan or Printers & Scanners, as an option will appear.
• In the
given list of printers on the left side of the window, select your wireless
printer in question and click the minus sign (-) at the bottom of the list
• Then
click the plus sign (+) to re-add the printer.
• In the
Add Printer window, select your printer, and click Add.
Source:
http://help-number.com/blog/troubleshoot-hp-printers-printing-scanning-error/
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Created on Feb 20th 2018 04:51. Viewed 559 times.