how to solve FVDI Error: DEVICE NOT OPENED, Red Light On

FVDI is powerful vehicle diagnostic tool in the market. Some customers meet this error: DEVICE NOT OPENED, Red Light On when they use it. so how to solve this FVDI error?

2015 FVDI Full Version FVDI 18 Software for One Year Using Limit

Symptom:

The FVDI prompts “DEVICE NOT OPENED” during online activation and the indicator light on the main unit turns red and flashes. The light of Softdog also flashes.

 

Solution:

Disconnect all the devices, and connect them according to the following instruction:

Note: Computer System— Windows XP

 

—When obtaining authorization, operate by following the next steps:

1.Connect the Softdog to FVDI device. Do not connect Softdog to the computer, otherwise the Softdog green light or red light will on, and result in authorization fail.

2. Use USB cable to connect FVDI and the computer, but do not connect FVDI to the car. Wait until FVDI green light on and Softdog red light on, you succeed getting authorization. If FVDI red light on or Softdog green light on, repeat the above steps.—After get authorization for FVDI diagnostic mux, follow the next steps to connect.

1. Connect the Softdog to FVDI (Note: do not connect Softdog to the computer).


This article is shared by ADK auto diangostic supplier, if you wanna know more about FVDI, please contact us via skype @autodiagnostickit or visit our website for further information.