How to Resolve QuickBooks Company File Not Found Issue?

by Joey Williams QBS Enterprise Support

QuickBooks accounting software is a continually evolving platform, as opposed to other software present in the industry. Since its inception, it has been growing and coming up with different features and functionalities each time. It isn’t without fault though. There are still a handful of issues with QuickBooks software. One such error can be QuickBooks can’t find company file. You might get an error message as

If you moved your QuickBooks company file recently, you will need to point QuickBooks to the location”.


Whereas, if you don’t want to invest your time in fixing this QuickBooks company file not found error manually, then we have a solution for you, connect with our tech savvy accounting professionals at our customer support line, and we will ensure to provide you with immediate assistance.


What leads to QuickBooks can’t find company file?

Following can be the causes behind QuickBooks can’t find company file:

  • The path to the QuickBooks company file is changed as the file is moved to a different location on the system,
  • The file has been deleted accidentally from the local or network storage.
  • Selecting the incorrect option to open a particular file type.
  • And also, network connectivity issues when using QuickBooks in multi-user mode.


What to do when QuickBooks can’t find company file?

You can perform the below steps to fix QuickBooks company file issue. Let us have a look:

Method 1: Verify network connectivity

  • First of all, press windows + R and type in CMD.
  • Further, click on ok tab and also type ipconfig/all
  • Later on, press enter tab and also note down the server names.
  • You need to then type ping and also name of the server and hit enter key.
  • In case you get any loss, then this indicates that there are issues with the network. connection and in that case use QuickBooks file doctor to fix network connectivity issues.


Method 2: Go for the correct option to open a specific file type

  • To open a backup file
  • Click on open or restore company under the file tab and choose restore a backup file
  • Further, click on next tab and browse the QuickBooks with .qbb extension
  • Select the company file and hit next
  • Open the company file
  • Click open or restore company from under the file menu
  • Click on open a company file and hit next tab
  • Browse the company file with .qbw extension and select open


Rectifying QuickBooks can’t find company files becomes super easy, with some set of steps. However, if you are new to this accounting software and don’t want to experiment much with it, we have a solution for that as well.

You can connect with our QuickBooks error support professionals using our customer support line 1-800-615-2347.

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About Joey Williams Advanced   QBS Enterprise Support

20 connections, 0 recommendations, 106 honor points.
Joined APSense since, April 20th, 2022, From San Francisco, United States.

Created on Jan 8th 2024 04:25. Viewed 91 times.


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