How to Reduce Your Delivery time and Improve the Efficiency of Vehicle Dispatch

by Concox Garin Marketing Manager

Running a business is not always easy. Why? Because you always have to adapt to market trends and provide the most efficient and competitive service for your customers. This is applicable to the delivery and shipping market. It is essential to know the latest trends and keep up to meet the needs of your customers. With regard to this industry, it is vital to reduce the delivery time and improve the efficiency of vehicle dispatch. In this article, I will give you the tips you need so that your business can be staying at the forefront of the market.

1. Reduce delivery time: Hire the right people

Some business owners make the mistake of hiring the wrong people for the wrong positions, this eventually becomes a long-term disaster. If you are in the office and are looking to hire new workers, be sure to hire qualified personnel for the position of the dispatcher. Do not leave it lightly thinking that anyone is enough. Shipping is an integral part of the company and having the wrong people who handle the position of the office could worsen the effectiveness of your processes.

During the hiring process, look for people with multitasking skills and technological knowledge. Also, think about finding excellent communicators who are familiar with the company's services and their geographical position. In this way, you can reduce the delivery time and improve the efficiency of vehicle dispatch. 

2. Decrease delivery time: Define your process

In each business, the process is an important factor. Your business must be able to follow an effective and well-defined work process to avoid confusion and increase productivity. In the shipment, it is a very important aspect, since it helps its workers or dispatchers to know their tasks or the work of the day. Start with the proper daily documentation. Continue with strict adherence to work processes and adequate staff training. By these methods, the efficiency level of your business will increase dramatically. This way you can reduce the delivery time and improve the efficiency of vehicle dispatch.

3. Optimize your office

Another way to keep your customers satisfied is to optimize your shipment by prioritizing which customers need an immediate response. In the medical field, this is known as the " triage ", a word from French. What is triage? It is a situation in which doctors and nurses determine which case is an emergency and needs an immediate response.

Similarly, dispatchers have the power to determine which client needs the immediate attention of a technician. So observe and prioritize cases of emergencies that cannot wait one day more than those that can wait for other days.

This strategy will not only improve shipping efficiency but also make your customers happy and satisfied. An excellent way to reduce delivery time and improve the efficiency of vehicle dispatch.

4. Efficient Routing

We all want our customers to be satisfied and always return to our services. One way to achieve this in shipping is to provide efficient routing and fast deliveries or services to your customers. This can be achieved by keeping your service providers and technicians in a local place for calls in your areas. This is an advantage, as it will lead to better fuel management and less driving time. A simple but effective way to reduce the delivery time and improve the efficiency of vehicle dispatch is to use Tracksolid Open API Tracking Platform, which can provide you visibility of real-time data, simplify your management.


In conclusion, you should pay attention to your dispatchers and always verify the services that your customers need. You should also use the tools of the industry and find the software that best suits the needs of your team. Reducing the delivery time and improving the efficiency of vehicle dispatch is a proven way to increase your profits and reach your business goals. In Concox we will solve all your doubts, do not wait any longer to equip your fleet with GPS devices& Tracking Platform to improve all aspects of your business.

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About Concox Garin Innovator   Marketing Manager

14 connections, 0 recommendations, 66 honor points.
Joined APSense since, July 29th, 2019, From Shenzhen, China.

Created on Sep 5th 2019 22:28. Viewed 306 times.


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