How to Leverage New Hotel Technologies to Reach New Guests post COVID-19

Coronavirus pandemic has changed everything from shopping online to the way travellers travel. Few industry experts suggest life would never be the same has it was before 2020, especially when it comes to technology everyone are adapting to the new normal (Contactless technology) that is helping us to maintain the social distance that is only way to save us from contacting a deadly virus and to break the pandemic chain.

This pandemic situation has rapidly accelerated Hotels to quickly adopt new technologies. Smart Hotel Software technologies such as IoT, contactless check-in/check-out, Mobile Apps that were considered as guest experience add-ons is quickly becoming a mandatory requirement to bring back guests in the post-pandemic hospitality space.

Because of health risks created by this Coronavirus, Many governments had to impose travel restrictions, and this created a major economic downturn. Hotels that are looking to bring their guests back need to make right choices in leveraging hotel technologies for guest safety. Here are few technologies we think will help you to survive through the pandemic and safely bring back guests to your property.

Switch to Cloud Based Solution

To survive in post pandemic situation your hotel property must consider to upgrade to a cloud-based system from a legacy based hotel technologies. Cloud Based Hotel Property Management Software are modern, maintenance free and is always upgraded to latest in technology. This will help your hotel team to stay updated and automate most of the operational tasks and help your staff to focus on guest experience. 

Contactless Technology

Guests are very much concerned about their safety post-pandemic and they expect from minimum to no interaction while they stay in a hotel property. Hotels need to go ahead and adapt contactless technology which will help hotel guests to check-in/check-out using their own smart device without any contact with a hotel staff.

Contactless Dining

Hotels need to allow guest to check restaurant and service menus directly from their smart phones using a QR code menu.  QR Menu will help guests to check menus, create recipes, order and complete payment all using their own smart devices without needing to download a mobile application.

Rework on your OTA Channels

Reworking on OTA Channel is another important aspect that needs to be reworked like flexible cancellation policy, voucher for cancelled bookings and rates and hotel inventory. An integrated channel manager with your hotel PMS can help you update rates and inventory across all channels in real time.

Why mycloud is a best cloud based option for hotels.

Mycloud is an award-winning and comprehensive cloud-based hotel PMS that is user-friendly and reliable and secure to manage your hotel’s operations, like direct reservations, contactless check-in & check-out, guest history, feedbacks, easily manage travel agents & companies.

• PMS Live in 4 Hours
• No More Lost Reservations
• More Direct Bookings
• Zero Upfront Fee
• Environment Friendly - Green IT
• Maintenance Free
• 175+ Interfaces / Open API
• Enhance Guest ExperienceAll-in-One Integrated Ecosystem
• Multi-Channel 24/7 Customer Support

mycloud is functionally rich and offers the latest in technology which helps hoteliers improve revenue and enhance guest experience. mycloud Hotel technology is trusted & loved by 2000+ hotels in 40+ Countries. Want to know more about our solution and how we can help you improve you hotel operations? Schedule a free 30 minutes demo now.

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Created on Jun 26th 2021 10:46. Viewed 439 times.

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