How to Get a Salesforce Job in 2020

For a very long time now, Salesforce has been a hot property in the online job market and for a good reason. As many more companies gravitate towards the technology market, thousands of professionals are signing contracts and getting paid to do what they love for a living. If you are one of many hunting for new entry-level job opportunities and have the skills that employers are looking for, Salesforce may be a good option.

The demand for specialist skills this century has never been higher, and it is no small wonder that despite the Covid-19 pandemic, Salesforce has still been able to grow its revenue against all odds. Kickstarting a Salesforce career is not as challenging as many will have you believe. If you take the appropriate steps, you can attract the attention of employers across multiple industries and land the job you’ve always dreamed of.

 If you are looking to get hired via Salesforce as a Consultant or a Developer, and earn a living like millions of other people, read on to learn more.

What is Salesforce?

Salesforce is a Customer Relationship Management (CRM) platform designed for sales, marketing, and IT servicing. Companies that use Salesforce can manage their customer interactions from anywhere in the world. With this platform, companies can

• Grow their market base

• Launch and scale their product quickly 

• Provide effective digital customer support 24 hours a day

How to get into Salesforce

People are applying and landing their dream jobs by the thousands on this platform, and you can be one of them. Here are some of the crucial steps to take to get into Salesforce.

#1. Improve your Resume

Looking for a job without a resume is a non-starter; doing so with an outdated resume is just as bad. When looking for a Salesforce job, your resume must be up-to-date and should reflect your professional competence and skills. One of the stepping stones to getting into the industry is to prepare a good salesforce administrator resume. Examples, tips, and templates can help make this document flawless. 

If your resume is professionally worded, your chances of getting a job application approved will improve significantly as potential employers will find your profile attractive.

#2. Create your own Admin Playground profile

The next step you should take is to create your own Admin account on Salesforce. This account is free, and you can open yours in a matter of minutes. With an Admin account, you can access all the latest features on the platform, and beyond that, you also get first-hand experience on how to use the application. An Admin Playground account allows you to:

• Install app packages

• Add new custom fields and personalized features

• Create your own Apex Code if you are a Developer 

• Learn how to use Salesforce effectively 

#3 Learn the Ropes

After creating your own Admin Playground account, take your time to learn how it works. Practice, as they say, makes perfect. Use the TrailHead tool to work your way through the platform. Learn how to earn badges and points to boost your profile and take your time to read the resources provided for users.

If you prefer watching videos over reading text, there are thousands of videos on Salesforce’s YouTube channel. Watching how-to videos and Dreamforce sessions are excellent ways to improve yourself. The secret is to persevere and master the platform as much as you can. 

#4. Join an online community 

Surrounding yourself with like-minded people is an ideal way to grow your confidence level and connect with potential employers. Fortunately, for new entrants, there are several Salesforce communities online that you can join. Members of these communities share ideas and resource materials and make recommendations that can help you. You can spot new trends and adjust your strategy in light of those trends to boost your employability. 

The initial stage may prove a little challenging, but constant networking will surely yield fruits sooner than you think.

How to get hired at Salesforce

In this section, we will go into more detail to better help you prepare for a Salesforce interview. Applying for an opening is one key step to take if you are looking to get hired at Salesforce. However, what is also important is how you conduct yourself during an interview with a potential employer.

Or maybe you are even looking to land interviews in the first place. The more interviews you get, the better your chances of getting hired. In this section, we will explore the critical steps you can take to get hired at Salesforce.

#Step 1 – Leverage the power of networking 

In the section above, we talked about the importance of joining an online community and the power of networking. Well, to increase your chances even further, leverage the contacts you have. Many people land jobs based on referrals only, and Salesforce is no different. Forming a professional bond with a Salesforce community can get you hired quicker than expected. Many administrators on the platform have built and continue to build a healthy directory of contacts through constant networking. 

Communicating with the right people and learning from them helps. Building an online network may take time, but it will eventually pay off in the long run.

#Step 2 – Prepare well for interviews 

Landing an interview with a potential employer on Salesforce is not a guarantee that you will get the job, but it is a positive sign to show that he or she finds your resume attractive enough to contact you. And better still, you can’t get hired without first going through an interview process. Treat every interview and interviewer as unique. Learn as much as possible about the employer and the industry in which they operate. Increasing your knowledge about the company will help you answer questions asked.

Beyond that, you can also score good points by identifying weaknesses and how your expertise is required to resolve them. Don’t be forceful at the start of the interview, but if the opportunity presents itself, let them know that you are interested in working for them by providing an above-average knowledge of their brand and how valuable your skill-set will be.

#Step 3 – Seek Feedback

After every Salesforce interview, don’t forget to ask for feedback. Asking for feedback costs you nothing. Before you leave, ask the interviewer about your performance. Getting feedback serves two purposes. First, it serves to show the interviewer that you are polite and open to improvements. Employers like candidates who are looking for opportunities to improve themselves.

Second, seeking feedback helps you improve in case of future interviews. If the interviewer points out weak spots in your performance, you can always improve in those areas moving forward.

#Step 4 – Exploit Training and Self-help opportunities 

Although this is not a step, constantly improving your skill is not a bad idea. While searching for job openings on Salesforce, look for opportunities outside the platform to improve your professional performance during interviews. 

#Step 5 – Use Storylines where appropriate 

Smart people use storylines to explain themselves during interviews. If you are asked a question, rather than give a straight answer right away, try using a storyline to answer the question—elaborate using your personal experiences. How you responded in similar situations or the steps you took to resolve a problem is something employees are interested in. If you provide them with detailed information, they will consider you to be someone who is qualified.

#Step 6 – Do a follow-up

Your connection with the interviewer should not end there. Do a follow up after the interview. Doing so will show that you are interested in working with the employer. Moreover, sending your appreciation for being considered in the first place paints a picture of a trustworthy individual who is graceful and grateful.

Conclusion