How to fix SBCGlobal unable to connect to the server issues

by Jeny Miller Digital Marketing Professional

Connecting your SBCGlobal email account to your mobile phone or to your desktop email program can be convenient since it allows you to access your messages on the go. However, there are many time users have to call the sbcglobal email customer support number because they encounter a server error that does not allow them to log in. This blog will highlight some things you need to look out for whenever you are unable to connect to the SBCGlobal server.

POP3 and IMAP email settings for SBCGlobal

The primary reason why users encounter errors or server issues on SBCGlobal is that the email settings that were used to set up the account were incorrect. You need to keep in mind that the email settings you use will be the same no matter desktop email program or mobile email app you use. When you set up your SBCGlobal email account, you will need to enter either POP3 or IMAP settings to send and receive emails. You can have a look at the sever settings given below to make sure you are using the correct data:

Email protocol POP3

·        Inbound server

·        Inbound port 995

·        SSL: Yes

·        Outbound server:

·        Outbound port: 465


Email protocol: IMAP

·        Inbound server:

·        Inbound port: 993 

·        SSL: Yes

·        Outbound server:

·        Outbound port: 465 or 587

It is important to note that the settings mentioned above can be used to set up different accounts, including,, or The settings given above need to be entered exactly as they appear if you want to send or receive emails from your SBCGlobal account. You can call the sbcglobal email customer service and speak to a certified expert if you have any doubts about the email settings you need to use for your account.

Steps to set up SBCGlobal email using server settings

One other possible reason behind the server issues on your SBCGlobal email account is because you did not follow the correct steps when setting up or configuring your account. You can have a look at the instructions given below to set up your email account:

·        Step 1: Log in to your SBCGlobal account and then select ‘File.

·        Step 2: Open the Account Settings and click on SBCGlobal email account.

·        Step 3: Select ‘Change’ option and then confirm the IMAP or POP settings.

·        Step 4: Check or enter your User Name (full SBCGlobal email address).

·        Step 5: Enter your secure mail key and then click the ‘Remember email password’ checkbox.

Once you verify your details and the setting, your email program or app will test your account settings to make sure everything is in order. If you find that the email error persists even after you verify and change the settings you can call the sbcglobal email support number and ask for help. Experts are standing by to give you the best solution for any error related to your SBCGlobal account.



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About Jeny Miller Advanced   Digital Marketing Professional

32 connections, 0 recommendations, 156 honor points.
Joined APSense since, January 28th, 2020, From California, United States.

Created on Jul 27th 2020 00:10. Viewed 527 times.


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