How to Fix QuickBooks Payroll Update Error 15243?

by James Antonio Marketing Head

Are you encountering QuickBooks Payroll Update Error 15243 while trying to update your payroll in QuickBooks? This error can be frustrating and time-consuming but don't worry, we've got you covered! In this blog post, we'll guide you through the steps to fix this error and get your payroll up-to-date. So sit back, relax, and let's dive into the solution for fixing QuickBooks Payroll Update Error 15243!

What is QuickBooks Payroll Update Error 15243?

QuickBooks Payroll Update Error 15243 is a common error that occurs while updating the QuickBooks payroll software. This error can cause your system to crash or freeze, making it difficult to process payroll tasks. The primary reason for this error is outdated or corrupted files in the Windows registry.

When you encounter QuickBooks Payroll Update Error 15243, you will see an error message on your screen stating "Error 15243: The update of payroll failed." This message indicates that there was an issue with downloading and installing the most recent updates available for QuickBooks.

The good news is that fixing this issue is not too complicated! With just a few simple steps, you can easily resolve this problem and get back to managing your payroll smoothly. In the following section, we'll guide you through some effective methods to fix QuickBooks Payroll Update Error 15243.

How to Fix QuickBooks Payroll Update Error 15243?

QuickBooks Payroll Update Error 15243 is a common issue faced by many QuickBooks users. This error usually occurs when the user tries to update their QuickBooks payroll software and encounters an internal issue with the installation process.

The good news is that this error can be fixed quite easily. Here are some simple steps you can take to resolve the problem:

First, close your QuickBooks Desktop application and navigate to your computer’s Control Panel. From there, select “Programs” followed by “Programs and Features”. Scroll down until you find QuickBooks in the list of installed programs.

Right-click on it and select “Uninstall/Change”. A new window will appear, giving you two options: Repair or Remove. Choose “Repair”, then click “Next” until the repair process is complete.

If this doesn’t work, you may need to perform a clean install of your QuickBooks software or seek assistance from a certified QuickBooks expert.

By following these simple steps, most users should be able to fix QuickBooks Payroll Update Error 15243 without too much trouble.

Steps to Fix QuickBooks Payroll Update Error 15243

Step 1: Verify the Internet Explorer Settings
Check if your Internet Explorer is set as your default browser. If not, then go to “Internet Options” and click on the Programs tab. After that, click on “Make Default” under the heading of Default Web Browser.

Step 2: Install Latest Version of Adobe Flash Player
If you haven't installed or updated Adobe Flash Player for a long time, it might be causing issues with QuickBooks Payroll updates. Therefore, it’s recommended to install/update Adobe Flash Player by visiting their official website.

Step 3: Repair Registry Entries Associated with Error 15243
Type "command" in the search box from your Windows Start menu and hold the CTRL-Shift key at once before pressing Enter button. You will get a permission dialog box where you need to choose the Yes option.

Then type "regedit" in the command prompt window and hit Enter.
Find out the (Error Code) related entry by selecting the Export option from the File menu.

Step 4: Perform a Full Malware Scan of Your PC
Malware infections can cause damage to system files which are important for running software like QuickBooks. Hence, performing a full malware scan can help fix error code “15243”.

Step 5: Uninstall and Reinstall QuickBooks Software
In case none of these steps work for you, try uninstalling/re-installing QuickBooks software after backing up company file data so that there won’t be any loss of valuable data.

By following these simple steps mentioned above correctly; users can easily resolve Quickbooks payroll update error code "15243".


QuickBooks Error 15243 is a common issue that can be frustrating for business owners and accountants who rely on the software. Fortunately, there are several steps you can take to fix this error and get back to managing your payroll with ease.

From ensuring that your QuickBooks software is up-to-date to check for malware or antivirus software conflicts, following these steps will help you resolve the issue quickly and efficiently. Remember to always back up your company file before making any changes, just in case something goes wrong.

If you still encounter issues after trying these solutions, it may be time to seek professional support from a certified QuickBooks ProAdvisor or technical support team. With their expertise and guidance, you can rest assured that your payroll processing will run smoothly once again.

QuickBooks Payroll Update Error 15243 is a common problem that many users encounter while updating payroll in QuickBooks. However, with the right steps and methods, you can easily fix this error and get back to your work without any further delays.

By following the simple steps outlined above, you can quickly resolve this issue and ensure that your payroll updates are installed correctly in QuickBooks. Remember to always keep your software updated to avoid similar errors from occurring again in the future.

If you find it challenging to fix QuickBooks Payroll Update Error 15243 on your own or have any other issues related to QuickBooks, don't hesitate to seek help from certified experts. They will assist you in resolving all of your queries and concerns promptly.

See More: Complete Tutorial about QuickBooks

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About James Antonio Advanced   Marketing Head

55 connections, 2 recommendations, 285 honor points.
Joined APSense since, February 10th, 2021, From New Delhi, India.

Created on Jun 19th 2023 02:38. Viewed 116 times.


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