How to Fix QuickBooks Payroll Update Error 15107?

by Sprink Davis Accounting and Bookkeeping

The occurrence of payroll error is usually caused by the inability of users to download Intuit QuickBooks launched payroll updates, leading to an error message stating that payroll cannot be initialized or not updated properly. The article identifies various factors that may be responsible for this QuickBooks error code 15107 and provides solutions for it. Thus, keep reading ahead!

What Causes QuickBooks Error 15107?

Following are the possible causes that may lead to payroll error 15107:

● QuickBooks update is not finished or manually closed.

● Corrupted or harmful registry files can also lead to the issue.

● The Payroll files can also be damaged or corrupted.

● Firewall settings may block the network connection and affect the process.

● Malware attacks on the computer or network can cause the problem.

Methods to fix QuickBooks Error 15107

You can rectify the QuickBooks payroll error 15107 by following the below given methods:

Method 1: Restart the system

● The ongoing error may be caused by numerous running processes.

● If the error occurred after making changes but not saving them, restarting the system might fix it.

● Restarting the system allows many settings to reset.

Method 2: Run Reboot.bat file

● The reboot.bat file in QuickBooks is used to re-register .DLL and .OCX files in Microsoft Windows and is located in the QuickBooks program folder.

● By running the reboot.bat file as an administrator, you can resolve Error 15107.

● Close QuickBooks desktop application before proceeding.

● From the desktop, right-click the QBD icon and open Properties then Open File Location.

● Look for the file "reboot.bat" and right-click on it.

● Choose "Run as Administrator" and restart your system.

● After rebooting, launch QuickBooks Desktop.

● If a message prompting to install the update appears, click "Install Now." Otherwise, manually update the QuickBooks Desktop.

● Once the update is downloaded, close and reopen the application and click "Install Now" in the QuickBooks Desktop Update Service window.

Method 3: Reinstalling QuickBooks in Selective Startup Mode

One might be unable to install an update due to a background application interfering with the application. Installing QuickBooks in Selective Startup Mode prevents any background application from interfering with the installation process and solves the error.

● Before beginning the reinstallation process, create a backup of the company file and gather QuickBooks Desktop product and license information.

● Close the QuickBooks application, then press Window+R keys to open the Run command window.

● Type "Msconfig" and press OK.

● On the General tab, select Selective Startup and Load System Services.

● Now click on the Services tab and select the Hide all Microsoft Services option, then choose Disable all.

● Ensure that the Windows Installer checkbox is selected, in case it isn't.

● Click OK and then Restart the system from the System Configuration Window.

Method 4: Correcting the internet explorer settings

Before proceeding with the troubleshooting, some important points need to be checked, such as verifying that Internet Explorer is the default browser and that the date and time on your system are correct.

● If the date and time are incorrect, double-click on Time and Date in the bottom right of the system to open the Date and Time settings window and correct them. Be sure to verify that the server on the network has the correct date and time.

● To update the internet explorer settings, open Internet Explorer and click on Tools and then Internet Options.

● Next, go to the General tab and select Delete, then choose Temporary Internet Files and click on Delete.

● On the Connections tab, select LAN settings and tick mark the box in front of Automatic Detect Settings.

● Make sure the Proxy server space is blank if you don't use one, then tap OK twice.

● On the Advanced tab, scroll down and ensure that SSL 2.0 and SSL 3.0 are tick marked.

● If both are marked, untick the Check for publisher's certificate box.

● Scroll down further to ensure that TLS 1.2 is tick marked, and TLS 1.0 and TLS 1.1 are not check-marked. Untick them if they are.

Summing Up!

We hope that these methods help you in resolving the QuickBooks payroll error 15107 issue. In the event that these solutions fail to resolve the issue, we recommend getting in touch with an QuickBooks desktop payroll error support expert at our helpline number at 1-800-615-2347 for more advanced troubleshooting assistance.