Articles

How to Fix QuickBooks File Doctor Not Working Issue?

by John Trump Accountiing Software Expert

The main causes behind the occurrence of QuickBooks file doctor not working issue is accessing the incorporated files or trying to update the company file to the latest release. You can look into the following list to know more about the issue. 

  1. Because of an incomplete installation of the QuickBooks file doctor tool. 
  2. When you are attempting to upgrade the company files over a network. 
  3. Due to damaged or corrupted files. 

Solutions to troubleshoot the QuickBooks file doctor tool not working issue

After knowing about the issue, it is the right time to find out some effective solutions to deal with the QuickBooks file doctor won't open issue. The following solutions will surely help you in fixing the same error.

Solution 1: Launching the File Doctor tool manually 

  1. First of all, run the QuickBooks file doctor and wait until the No Company Open window pops up.
  2. Choose the File menu and click on the Utility option. 
  3. After that, select the Repair File option and choose Network Problems. 
  4. Now, click on OK and wait until the file doctor starts the application with the Admin credentials. 
  5. Meanwhile, click on Yes. 
  6. Click on the wrench icon to launch the tool and click on Continue. 
  7. Write down the admin credentials to log in to the file. 
  8. Choose the File Diagnosis Only option in the Advanced Settings and choose Next. 
  9. Lastly, verify the error is fixed. 

Solution 2: Configuring Antivirus Software & Turning off Hosting Mode 

  1. The first step is to choose MacAfee software.
  2. Now, select the Web & Email protection option.
  3. Click on the Firewall option and choose Ports and System Protection. 
  4. After that, click on Add option and open Services Name to type eMule. 
  5. Launch the Local TCP/IP ports and type TCP data. 
  6. Next, you have to choose all workstations in the Open ports option. 
  7. Lastly, click on the Save option. 

To sum up 

Hopefully, one of the above-mentioned solutions has assisted you in resolving the QuickBooks file doctor not working issue. If you have any doubts regarding the same or want to hire an expert or professional, get in touch with us at QASolved. 


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About John Trump Advanced   Accountiing Software Expert

37 connections, 0 recommendations, 127 honor points.
Joined APSense since, February 14th, 2019, From New York, United States.

Created on Jul 2nd 2021 04:55. Viewed 40 times.

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