How to Fix “Amazon Echo Keeps Losing Connection” Error

by Alexa Is McAfee Cloud

Amazon Echo is one of the most used speakers that work very smartly with a virtual assistant called “Alexa.” Echo captures your command as a voice-controlled assistant that replies you command once you deliver “Alexa.” Some users face various issues regarding internet connection or disconnection of their Wi-Fi networks. If you are facing a bad connection or no connection issues on the “Amazon Echo,” then read through the blog.

Here is how to troubleshoot Wi-Fi or internet connection issues.

Checking Connection on “Echo”

Before going further, it is recommended to check your Wi-Fi connectivity on your “Amazon Echo” device. To do so, follow these steps:

First of all, navigate to the lowermost portion of your Echo device. Now you will find an LED power light that works as the indicator for internet connection.
Now, Make sure that the light is flashing white for a strong connection. If not, then you have no “Wi-Fi” connectivity.

Note: In case of no internet or Wi-Fi, the available LED will flash orange light.

It works the same for other screen systems or devices of the “Echo.”
If the issue still exists, then follow the next steps or instructions.

Restarting Your Echo

If you wish to fix your Echo by restarting method, then follow these steps:

First and foremost, you have to disable your “Echo.”
Now, deactivate your “Wi-Fi” from all your synced devices and turn the router and modem to “OFF.”
Next, you have to wait for a while for nearly thirty seconds for the internal process.
After that, you have to turn your router to “ON.”
Now, switch your Echo device to get turned “ON” so that it can connect to the “Wi-Fi” first.
Next, you should switch other available Wi-Fi systems from other gadgets.

Note: If you are still facing no connection error, then it is advised to contact your Internet Provider for getting technical help regarding the issue.

If the issue persists, then try to switch your Wi-Fi router on either protocol:

WPA
WPA2

Relocating your Amazon Echo

Place your Echo and the router both on a perfect location where there are no electronic equipment hindrances your Wi-Fi signal. In most cases, your “microwave ovens,” “AC vents,” and other electronic systems found hampering your internet connection or Wi-Fi. Therefore, it is recommended to place your router and the Echo device in a perfect location away from all the hindrances.

Make sure to keep both the devices away from your wall at least eight inches away.
Now, keep them all together in a perfect elevated location where the Echo is getting a strong Wi-Fi connection.

Checking for the Overcrowding of Your Wi-Fi

Make sure that no unnecessary devices are connected to your router. If any, then disable your Wi-Fi from the devices that seem not necessary.

Checking for your Wi-Fi Issues

Before taking any crucial step, it is recommended to check the Wi-Fi on other devices like your PC, smart TV, tablet, and smartphone. If the connection is not establishing, then it’s the case of your Wi-Fi.
Try to fix your Wi-Fi issues, not your Echo device. You might need to reboot your router and modem.

Jaxson Harry is a Internet Security expert and has been working in the technology industry since 2002. As a technical expert, he has written technical blogs, manuals, white papers, and reviews for many websites such as norton.com/setup.

Source: Amazon Echo.