How to Fix 009 Error Code ‘Roku Can’t Connect to the Internet’?

by Alexa Is McAfee Cloud

Despite being an effective streaming platform, Roku can face minor errors. Error Code 009 ‘Roku Can’t Connect to the Internet’ is one of these errors. If you are facing the error code as well, then go through the blog. So, here are the steps to fix 009 error code ‘Roku can’t connect to the Internet’.

Power Cycling the Devices

In case you intend to power cycle the devices, then go through the below-mentioned steps.

You should detach the power cable within the wall power socket for every device to engage in the method.
Thereafter, long-press the Power key for the devices for a minimum of 15 seconds.
You have to connect the power cable again and select the power key to switch on.
Now, wait for a switch on the devices.

Reset Network Settings

If you would like to reset network settings, then abide by the given steps.

You have to launch the Roku and sign in to the account.
Thereafter, go to the settings and choose the System section.
Navigate to the next page and then choose ‘System Restart.’
You should select ‘Network Connection Reset.’
Go to the device and wait for the reset process, and this will reboot automatically.
If the device enables, select the ‘Settings’ button and go to the ‘Network.’
You have to select ‘Wi-Fi’ button and choose ‘Setup a New Wi-Fi Connection Option.’
After that, go to Wi-Fi you would like to connect to and choose ‘I am at home.’
You should choose ‘Automatic’ within all remain options and type the password.
Now, after complete the connection.

Reset the Software

In case you intend to reset the software, then go through the below-mentioned steps.

You have to launch the Roku and sign in to the account.
Thereafter, you should go to the Settings section and select the System button.
Navigate to the next page, choose the ‘System Restart’ option, and select the ‘Factory Reset’ button.
Now, you to wait till it reboots.

Update the Router’s Firmware

It might be likely that, due to out of date firmware of the router, you face the Roku 009 Software Error Code. So, you have to update the firmware of the router as soon as possible.

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Source: Roku can’t connect to the Internet.