How to file a consumer case in Visakhapatnam Consumer Court?

We purchase goods or services online or visiting physical stores in our everyday lives. Many times it happens that we encounter problems with products/services we have purchased and looking to address our complaint. If you are facing problems with your purchases in Visakhapatnam regarding products and services, it is advisable to seek legal help and file a consumer case in the Visakhapatnam consumer court. for that you can hire a lawyer who has expertise in representing consumer cases legally.

Consumer courts are set up to give consumers a place to address their issues and uphold their rights in the country. It should be noted that the outcome of filing a case in the consumer court is not fixed due to factors such as the type of complaint, evidence, and legal representation. Before proceeding to a court for your complaint, it is recommended to consult with a legal advisor.

Lets see how you can file a Case in Visakhapatnam Consumer Court:

Send legal notice

Initially you should try to Resolve the Issue without going to court. You can do this by drafting a letter known as a legal notice to the opponent explaining the problem and asking for a solution. This letter is usually prepared and sent by a lawyer. Let's check how to send a legal notice:

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Step 1: First of all prepare a legal notice with the help of your lawyer. This notice should mention the details of your problem.

Step 2: Review the notice properly and get them sign by the lawyer on your behalf.

Step 3: Send the notice to opponent party through registered post.

Step 4: Once the legal notice has been sent, keep the delivery details or acknowledgment receipt provided by the post office.

File consumer forum case:

If the issue you're facing doesn't get resolved through the previous initiative, don't worry, there's another approach you can take. The Visakhapatnam Consumer Forum is specifically designed to handle consumer complaints and protect your rights with effective solutions. This forum provides a platform for consumers to voice their concerns and seek redressal for any problems they may be facing. So, don't hesitate to reach out to them and get the help you deserve.

Here's a detailed guide on how to file a case in the Visakhapatnam consumer court:

Step 1: Notify the other party via a formal legal notification.

Step 2: Prepare Consumer Complaint with the help of a experienced lawyer, draft your consumer complaint with the details of your issue faced, including evidences that supports your case.

Step 3: Collect all important proof and documents that support your complaint, such as receipts, bills, warranty, correspondence with the company, photographs, and any other evidence that supports your case.

Step 4: Choose the consumer court that has jurisdiction over your case based on factors such as the location of the transaction or the company's registered office. 

Step 5: Deposit the required court fee as prescribed by the consumer court. This fee may vary depending on the nature and value of your complaint.

Step 6: Present the case in court in Visakhapatnam along with the notarized affidavit.

After the submission of the case, it will take a while for the court to approve the filing. After that, you will receive a specific number that will allow you to check the status of your consumer case at the consumer court.