How to Eliminate QuickBooks Desktop Payroll Error 15311?

by Sprink Davis Accounting and Bookkeeping

QuickBooks is a popular software that helps business owners with managing their finances. But sometimes it can have problems, like Fix QuickBooks Payroll Error 15311 Using 5 DIY Methods. This happens when you try to update QuickBooks Desktop and Payroll, and Windows can't verify the digital signatures for the application. There could be other reasons too. In this article, you'll learn about what causes this error and how to fix it.

A brief review of QuickBooks Error 15311

QuickBooks Error message 15311 is part of a group of errors called 15XXX errors. These errors mostly impact the updating function of QuickBooks Desktop application. If there are issues with Windows and QuickBooks setup, you might encounter different 15XXX errors. Some other common errors include:

· QuickBooks Error 15101

· QuickBooks Update Error 15102

· QuickBooks Payroll Update Error 15222

· QuickBooks Desktop Update Error 15215

· QuickBooks Error 15240

What may lead to QuickBooks Payroll Error 15311?

A QuickBooks download file that is damaged or corrupted.
If the software installation is incomplete, QuickBooks may not function properly.
A virus that infects QB-related files or software.
If some files are missing from QuickBooks.
QB-related files can be maliciously deleted by some programs causing problems.
Corruption of Windows registry files.

Methods to Rectify the QuickBooks Payroll Error 15311

Here are some steps you can take to resolve this error:

Method 1: Download and install a Digital Signature Certificate

To do this, first press the Windows key and type "QBW32.exe" in the search box.
If you can't find the file, click "More Results" Then, look for the "QBW.exe" file under the "Application" type.
After that, proceed by right-clicking on "QBW3.exe" and select "Properties."
Then, proceed by clicking the "Digital Signature" button and make sure that Intuit Inc is checked in the list.
Now, click "Details" and then select "View Certificate" in the Digital Signature Details window.
A Certificate Window will appear and you should select "Install Certificate."

● Keep clicking "Next" until you see the "Finish" button, then click "Finish."

● After that, restart your computer to allow changes to take effect.

● Then, open QuickBooks to check if the error message 15311 is still happening.

Method 2: Manually solve QuickBooks error 15311

● First, make sure that your QuickBooks subscription is activated.

● Then, update QuickBooks Desktop to the latest version.

● Check to make sure that your payroll service key is correct by going to the employees tab and clicking on "my payroll service."

● Next, click on "manage service keys" and then "edit" to check the key.

● Click "next" and then "finish."

● Finally, restart your computer and the error should now be fixed.

Method 3: Uninstall the QuickBooks desktop related entry

● To do this, first move your cursor to the left side of the screen until the start menu appears.

● Then, proceed by right- clicking on the start menu to open the start context menu.

● Now, choose the "programs and features" option.

● Once there, search for QuickBooks error code 15311 in the new window.

● After that, proceed by pressing the QuickBooks related entry.

● Then, click on the "uninstall/change" heading.

● Follow the on-screen prompts to complete the uninstallation of the related program.

Conclusion

If you're still having trouble with QuickBooks Error code 15311, you can call our 24x7 QuickBooks payroll support team at 1-800-615-2347. Our team consists of highly trained and experienced experts. We can help you quickly and accurately solve any QB-related issues you may have.

You may also see: A Simple Guide to Quickly Resolve QuickBooks Error 6147