How to Develop Buyer Personas: An Ultimate Guide
by Micha McLain Websites, Funnels, & Marketing for Business GrowthWhenever you consider a buyer’s profile along with insights into
their purchase behavior, you gain some clear perspective on how to earn their
business.
It’s the best way to kick off your content
strategy, but part of your success is how you craft buyer personas.
This shows a higher understanding of your target audience, allowing you to
build campaigns around what attracts your audience the most.
According to a recent study by Mark W. Schaefer, only 3 to 4 buyer personas correlate to 90% of your
sales.
We’ll show you how to develop these buyer personas so that you can
see higher conversions and revenue from your online
campaigns.
What Is a Buyer Persona?
A buyer persona is a collection of characteristics that applies to
a group of people who are more likely to engage with your advertising and buy
your products.
Simply put, it’s a profile of your #1 customer and
who will most likely be interested in your offer.
When you create a buyer persona, you start to tailor your marketing efforts around the hundreds of thousands of people who will match
your ideal customer.
While it’s not an exact science, there are millions
of targeting factors, and whether you choose Facebook’s targeting platform or
go through a data storage platform, you can eventually pinpoint your audience
based on the characteristics underneath each buyer persona.
Complete Guide to Developing Buyer Personas
The basis of buyer personas is simple. You want to know who you are aiming your marketing dollars at and
why. How else would you sell your brand without knowing who it’s for?
When you connect with your target audience, you want them to know that your brand can meet their needs and
provide solutions. If your campaign illustrates this clearly,
then your prospect is more likely to take action and convert.
When learning how to develop buyer personas, the
first step is to always learn more about your audience.
Here’s a step-by-step guide to creating your own buyer personas
and taking your marketing strategy up a notch.
1. Start with Market Research
A
buyer persona is a short term for a buyer’s “personality”.
All of the characteristics and insights that you
gather about your audience will go into creating a full profile with a name and
several bullet points about their demographics, interests, purchasing behavior,
favorite brands, and so on.
To learn more about your customers and what they’re looking for, there are several market research tools available online, including:
- Surveys
- User polls
- Social media polls
- Site analytics (Google Analytics)
- Social media analytics (Facebook Insights, Instagram Analytics, etc)
- Market research agencies
- Typeform
- Ubersuggest
- AnswerthePublic.com
Marketer’s Tip: If you need help on how to conduct market research,
we suggest working with an agency that can quickly develop these buyer personas
and even create audience lists for you to upload into Facebook, Google, and
other platforms that allow custom audience lists.
Research shows that personalized campaigns generate
18 times more revenue than any general broadcast campaign, so it’s worth it to
spend time on market research and really nail down the characteristics of
buyers who will like your products.
SurveyMonkey is probably the top market research
tool at the moment because of their user base and the suggestions they offer on
how to phrase questions to ensure that you get the best response.
2. Study Your Own Customer Analytics
The other top resource for information on your buyers is your own
customer data if you have a CRM, but visitor analytics from your own website is
also helpful.
For example, depending on your opt-in forms and how
you collect customer data, you most likely can tell where your customers are
from, what they purchase, when they purchase, and what products are their favorites.
If you collect information on birthdays, you may even know the age
range.
You can also tell by their cart totals what their
budget is typically and how they like to spend their money.
With Google Analytics installed
on your site, you can also see visitor data, including site
referrals, top pages, top products, page viewing time, bounce rates for
different pages, devices used, browser information, and other demographics.
With Google Studio, you can also visualize the
entire customer journey and isolate what pages or options give customers “friction”, leading to
cart abandonment.
These are important insights that show you what your
customer likes on your site, but you also start to see the metrics and key
performance indicators that matter to your business.
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Created on Mar 25th 2021 00:49. Viewed 355 times.