How To Build Effective
Does your Work Team have Posted Rules of Team Behavior? If you don't, it could explain why your work team acts more like the crew from animal house, than your dream team pulling together and crossing the finish line to the music from Chariots of Fire. Do you shake your head and wonder "Why can't everyone just get along and work together?" "Why do I feel like I'm mediating and babysitting verses facilitating a self- directed group of business professionals?"
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Management is often quick to document small procedural and operational infractions of rules in their business units, while the "workplace bully" is free to roam and terrorize at large with inappropriate communication to both managers and fellow employees. The cost: much higher than any operational infraction with loss of productivity and good employees to the cancer that
Consider that we are a society of rules and most of us do try to follow them. In my Training Seminars, I tell managers it is inappropriate and in some cases actually illegal to tell an employee that "they have an attitude" even if they do have a rotten one,
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because each of us is entitled to our own attitude. No, don't bring your rotten employee in for an autopsy, though some I assure you are sucking the life out of your organization, but do follow and document the evidence of "Unacceptable Team Behavior." The problem encountered in business organizations however is that there is often an absence of Posted Rules of the Road for team behavior and communication. Every work team needs those rules, even family teams.
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