How does Field Promax enhance your Fire and Security Business?

by Joy Gomez Founder at Field Promax

The fire and security industry has been an essential part of society. It has played a significant role in contributing to a safe and secure environment for customers. The Fire and Security Industry contributes to communities never void of theft, break-ins, and fire hazards. The security industry makes sure living spaces, either residential or commercial, are live-friendly by installing smoke alarms, detectors, and sprinkler systems.

Amidst the high demands and constant work orders piling up, businesses that work under the fire and security sector surely need software that can help digitalize and streamline all their functionaries. Businesses can reduce most of their stress, save time and expenses by using field service software to manage and monitor the technicians on the field.

Let us first brief you on Field Promax

Field Promax is a Field Service Software that helps industries like fire and security streamline and organize their business digitally. This web-based software is available in a mobile app, which helps field technicians update reports, bills and communicate instantly. Their features ensure that your business runs smoothly and efficiently without fail.

Field Promax enhances the fire and security business with its exclusive features that are highly affordable and never disappoint.

Scheduling and Dispatching
Field Promax helps industries organize their work orders in categories for easier finding and dispatching. Technicians are assigned and scheduled work orders on the calendar, which notifies them before the time of dispatch. The scheduling and dispatching feature helps technicians stay updated on their work orders, be punctual and work efficiently. The dispatches are made easier with the required customer and product information, along with timely reminders.
Invoices and Estimates
The SaaS-based software makes sure that all you can create and access receipts simultaneously. Once customers have sent in their work requests, the fire and security industry can create estimates and get their clients to approve the same via email. It is then automatically converted into a work order, scheduled to date, and assigned to a technician. Invoices are generated on completion of the work order right from the field. Customers can view and digitally sign the invoices, which are uploaded to the cloud for record purposes.
Data
The software provides industries with cloud space where they can store all their data and documents. This saves desktop space as well as increases the security of the information uploaded on to the same. The SaaS featured software allows users to access the uploaded data at any time and from anywhere. With proper authorization, team leaders, managers, and technicians can retrieve information, view and upload documents on the software. Field Promax also has features where technicians and other employees can upload their daily, weekly, and monthly reports. The reports are converted into data and exhibited in charts and graphs on the dashboard for a better understanding of the company’s functioning progress.
Tracking
One of the essentials for field service industries is GPS integrations that help find their customers on time. The GPS feature helps managers monitor technicians on the field and help them find accessible routes. This also increases the honesty and authenticity of the work field. The tracking features also apply to equipment. Technicians can track the location and information of a specific tool or equipment that was previously used on the field. Technician working hours can be tracked using time cards within the software by logging in and out of work. This helps increase billable hours and get paid correctly.
Team management
The fire and security business works both in teams and individually. With increased employee count, Field Promax allows you to divide your teams based on location, availability, or levels for easier communication and scheduling of work orders. With proper team management, team leaders can monitor the progressive performance of the technicians and guide them accordingly.

The fire and security departments focus on increasing the safety and security within constructed spaces both public and private. The teams work sincerely to allow customers to experience safety with precaution and to the fullest extent. Parallel to their service, Field Promax ensures that the fire and security departments serve on the field carefree and with perfect resources at all times. Their features secure high quality fieldwork and guaranteed customer satisfaction.