How Does Cloud telephony Work?

by Voip Experts Voip experts

Cloud telephony leverages VoIP to transmit calls through the internet. So, by moving telephony to the cloud, your calls will be routed through remote servers. Furthermore, as it isn’t attached to a specific location, it becomes easy for users to receive and make calls from any location using any device. Additionally, the servers are hosted in the supplier’s data center instead of physical on-premises equipment in your office. So, they can be accessed through the internet.

Organizations usually port their DDI numbers to the cloud service. Hence, it isn’t necessary to add new phone numbers. When someone calls, it is routed according to predetermined rules. This means sending the call to several devices at once to a colleague, or a pre-recorded message, or whatever is right. We sells top class VoIP Phone system providers in UK. VoIP phones are the upcoming future of telephony. Calls are also routed to a phone number. However, the number is kept virtual instead of being attached to a physical cell phone or handset. As your entire telephony system is handled in the cloud, it saves you from having to buy, install, and switch systems like SIP (Session Initiation Protocol) and PRI (Primary Rate Interface) lines to switching and routing systems.

But how does this help your business?

Cloud telephony helps your business expand beyond its immediate geographic boundaries and enter new markets cost-effectively. Nevertheless, the best part of using a cloud phone system is that you can control the service regardless of your location through an online control panel. You will also be offered access to all features and given complete control over your phone numbers. When choosing VoIP for mid-size business solutions, you get up to 250 users per month.  You can add new numbers of clients, make updates, add new rules, and more.


It is pretty evident that cloud telephony is the future of business communications, especially as work from home has become more common. A cloud phone system allows you to expand and scale while making processes more cost-efficient. It also makes managing your teams more efficient through a central system.

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Joined APSense since, August 30th, 2021, From London, United Kingdom.

Created on Dec 21st 2021 03:45. Viewed 80 times.


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