How do I get back office outsourcing work?

by Kumud Dixit Seo Expert

Anyone who wants to get back office work done, searches the Internet just like you. There are a number of websites like Freelancer, Upwork and LinkedIn that serve as a platform for interaction between outsourcing vendors and a company looking to get its back office work done.

People, who want to get their back office tasks accomplished, generally look for big companies with a good reputation in the market. The biggest reason for this is that they do not want their customers’ data to be compromised. If you are running a one-man operation, then I think it might be possible for you to get back office outsourcing work from smaller players in the market. But if you want to attract bigger players, you need to either start your own company or establish a good reputation in the market by working consistently for many years.

To ensure that you are able to attract business from major clients, you need to follow the example set by established companies in the market. I recommend that you learn from the modus operandi of outsourcing companies in India e.g. Bluechip Call Center that has emerged as a major player in the back office outsourcing domain.

Some key characteristics of Bluechip Call Center that have attracted businesses from across the globe, and are worth emulating are mentioned below:

1. Variety in services – If you are master of one or two services, chances are you won’t get consistent work. It is best to start up with one core skill, gain some clients and then branch out your operations in different disciplines. You can even start with something as basic as data entry services and then graduate your way to more complex services like data mining.

2. Work honestly – Companies that have long-term goals never jeopardize their reputation by compromising critical client information for monetary gains. Bluechip call center has stayed a leader in the back office outsourcing domain because it has worked earnestly for so long. Once clients offload their work to Bluechip, they breathe a sigh of relief and are never bothered about the security of their data. Such reputation is hard to build, but once it is built it can change the fortunes of your back office outsourcing business.

3. Competitive price point – Let’s be honest, companies that outsource back office work are looking to minimize cost. If you are a big outsourcing company that is pricing its services way above the market price (even if you are the best), chances are companies will ignore you before even seeing your credentials. Also, you don’t have to stoop too low; just understand your competition and price your services at a competitive price point. However, if you are a one-man operation or have a smaller company like the OP and don’t have many projects under your belt, you may have to reduce the price of your services (initially) below the market price.

4. Tools – There are many back office-specific software solutions available in the market that not only expedite work but also ensure accuracy. Purchasing sub par tools or not buying them at all may save you some money in the beginning; however, over the long-term your business will suffer. Follow the example of Bluechip and buy the right tools for the back office services that you are offering to gain maximum advantage.