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How can you Rectify QuickBooks Error Code CC-501

by Sprink Davis Accounting and Bookkeeping

QuickBooks provides users with an impeccable and secure platform for accessing and processing their financial information. However, while establishing the connection with the bank, QuickBooks, at times, shows up the Error CC 501.

This error also appears when the accounting program is unable to retrieve the transactions that the user is trying to access. This article shall cover all the information required by users to troubleshoot QuickBooks Error CC 501 with the least efforts. Thus, keep the article till the end.

What causes QuickBooks Error Code CC-501?

Some basic factors can cause the error cc 501 in QuickBooks to occur. Let us look at some of those causes –

QuickBooks may be unsuccessful in establishing a connection with the server due to server maintenance of the bank.
If you have multiple accounts with the same name in your QuickBooks software, this can also cause confusion when trying to connect to your bank account.
Users might be trying to get access to the wrong transaction file.
This error may also appear if QuickBooks was installed incorrectly.
Certain Windows registry-related issues may also spark the Error 501.
Firewall may be causing frequent disruptions in the connection of QuickBooks with the bank’s server.
If your bank's server is down or experiencing technical difficulties, you may encounter this error when trying to connect to your bank account.

Solution to the QuickBooks error message CC-501

It becomes imperative for the users to follow all the steps carefully to make sure that no omission occurs from the user end. Follow the steps given below to solve the QuickBooks error cc 501 -

Step 1: Backup of the company file

Create company file backup as follows:

· Run QuickBooks as admin.

· Hover over File menu, then go for Backup and Restore.

· Hit “Backup QuickBooks file”.

Step 2: Update QuickBooks desktop

An outdated QuickBooks desktop can cause trouble. So, you need to update it to the latest version -

· At first, open your QuickBooks desktop.

· After this, go to the help option and click on Update QuickBooks desktop.

· Now click on get updates tab.

· Click yes and update to the latest version.

Ways to remove the QuickBooks error CC-501

Now that you are aware of the causes of the QuickBooks error message cc 501, here are some points that you need to follow -

Method 1: Deactivate & Reactive the QuickBooks account

1. Head for Tools, then pick “Account list”.

2. In list of accounts, choose the account facing the error

3. Tap on “Online server”, the hit “deactivate”.

4. Go for “Online setup”, then hit “setup now”.

5. Click “Ok”, then “Done”.

6. Type in the Username and password.

7. Save the password.

8. Click “connect”.

9. Next, link the account.

10. Finish the process by clicking the “Finish” tab.

Method 2: Validate QuickBooks data files

In certain cases, the company files trigger an error. So, it is important to validate the QuickBooks data files. Follow the below-given steps:-

1. Go to file and file operations.

2. Click on “validate and repair”.

3. The validation process will start and take some time, based on file size.

4. Follow the onscreen instructions.

5. Maintain Data Log notepad once the validation is done.

Method 3: Reset CC credentials

If none of the above solutions worked, you can try resetting the CC credentials. Here are the steps to follow -

1. Go to the Tools option.

2. Select “online center”.

3. Then press shift.

4. Click “open recent cc credentials.”

5. Perform the on-screen instructions to reset the CC credentials.

6. Now, relaunch QuickBooks.

Method 4: Refresh Online Account Information

If you can refresh online account information, it can help resolve the problem. Follow the steps below –

1. Click on account < “update now”.

2. Update the password.

Method 5: Update the account of QuickBooks

1. Run QuickBooks.

2. Login to every account.

3. Then, refresh the bank account activity.

4. Hit download, then press "Ctrl + Alt + U" keys.

5. Click “Update now”.

6. Take note of QB ID and password.

7. Hit “update now”, then change password.

8. Type in the new password.

9. Hit OK.

Conclusion

If you need more help to resolve QuickBooks Error cc-501, just call us at 1-800-615-2347. Our QuickBooks error support team at Axpertadvisors is always available to help.

Check Also: Fix Company File and Network Errors with QuickBooks File Doctor