How AOL helps protect your account

by Anderson Lieto IT Experts
Every member of Team AOL must abide by AOL's privacy policy. Only authorized AOL employees are permitted access to your personal information and, even then, such access is limited by need. For example, if you call Member Services or the AOL Customer Support Team, the representative is allowed to access only the personal information that he or she specifically needs to address your concern. In addition, our partner companies are required to adhere to confidentiality agreements to ensure that your information remains safe and secure.

All AOL employees are required to acknowledge that they understand and will comply with this privacy policy. Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.

We strongly encourage our content, commerce and advertising partners to post clearly their own privacy policies and to have privacy control systems in place to protect your personal information. Be sure to review their privacy policies and contact them directly if you have any questions.

For additional information, please visit our Network Privacy Policy page.

Protecting your AOL Account FAQs

We at Team AOL believe everyone should have a secure AOL Account. We do our best to keep your account running smoothly and securely, but we need some help on your end. Below are some guidelines you can follow in order to have an optimal computer and internet experience.

Select a topic and FAQ below to learn more about keeping your AOL safe and secure.

What can I do to secure my computer and AOL account?

Update and Secure your computer

Use the steps below to secure your computer for a safe and optimal internet experience.

Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL.
Update your Windows or Mac OS operating system to repair necessary programs, hardware and devices. Enabling automatic updates on your computer will do this work for you.
Update your software, such as AOL Desktop Software, McAfee, Adobe productsand Java.
Update your plugins. Out of date plugins increase your risk of compromise by malware through malicious websites. To check if your plugins are out of date, visit and review the plugin versions that are listed for your computer and select any that need to be updated.
Enable your firewall.

Update your browser

Update your browser to the newest version by using the AOL Software. Or update Internet Explorer by clicking Tools and then Windows Update, and in Firefox by clicking Help and then Check for Updates. Google Chrome updates automatically.
Be cautious when downloading certain plug-ins or third-party applications, as they may access your AOL Account without your knowledge and compromise your computer’s security.

If your account has recently been compromised or you suspect it has been hacked, we suggest you change your password.
It's always a good idea to update your password regularly and to make sure it's unique from other passwords you use. Read our password help article to learn how to change your password.

Secure your AOL Account

To ensure your account’s security and privacy, always sign out of AOL WebMail, My Account and websites in the AOL family, especially if you are using a public or shared computer.
When you sign in to any AOL service, make sure the url begins with “https.” The “s” denotes a secure website that you can trust to enter your Username and password. Your AOL WebMail, My Account,, etc., will contain a url that begins with “https.”
You can monitor your account activity in MyAccount. The information here can help you determine if there's been strange or suspicious activity on your account.
1. Sign in to MyAccount.
2. Click Manage My Account Details.
3. Choose View My Account Activity.

Follow these tips

  1. Create secure passwords and Account Security Questions.
  2. Never share your password over email or third-party sites. AOL will NEVER email, instant message or call you asking for your password.
  3. Sign out of your AOL account when using a public computer or sharing a computer.
  4. Clear cookies, cache, history and footprints in your browser.
  5. Learn more security tips by checking out our online help article Password helpand Account Management: Managing your Account Security Question (ASQ).

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About Anderson Lieto Advanced   IT Experts

89 connections, 3 recommendations, 275 honor points.
Joined APSense since, July 23rd, 2019, From California, United States.

Created on Oct 11th 2019 05:38. Viewed 238 times.


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