Hotel Software in India can help Hotels to Overcome Unique Challenges

by Mycloud Hospitality Software Development

India is one market where the hotel industry is highly competitive and the challenges faced by the hotels in India are specific to the country. One of the biggest issues that hotels in India face is that many of them are still stuck in the era of managing their hotel through ledgers and legacy PMS that is clunky and outdated.

While the large hotels move towards the digitization of their properties by using hotel software in India, medium and small hotels are still stuck in an earlier era of pen and paper management. By continuing to follow old methods, the hotels are not only losing on profits, but they are also not giving their guests a memorable hotel stay experience.

One solution for the small and medium sized hotels is to start using a hotel management software in India. As guests of today also expect a property to be fully equipped with modern technology, hotels can use a property management system to bring their property at par with the bigger hotels.

Here are some more advantages of using hotel software in India.

Cost effective in the long run
Reduces human error in bookings
Easy to upscale as the business grows
Works with modern hardware
Allows contactless check-in and check-out
Frees up the time of hotel staff for other important tasks
Ideal solution for minimal contact operation in hotels
Improves productivity of staff through duty assignment
Offers booking engine and payment gateway
Compatible with third party hotel software solutions

Effectively, hotels need to get through their age-old beliefs and move to the modern way of managing their property through hotel management software. As more international tourists visit India after the pandemic, this is the right time for hotel owners to upgrade and modernize their properties to capture the incoming traffic of local guests as well as international tourists.

The hotels that move with the times and provide a modern experience to their guests will surely make profits and get repeated business from their guests. Here’s a quick look at how hotels leverage hotel software in India to get the most out of their properties.

Small Hotels Can Get Fantastic ROI with Hotel Software

If you are managing a small or medium size hotel in India, you should consider upgrading the legacy PMS to a modern cloud software for hotels. Cloud software is affordable as you only need to pay the subscription fee for the software and there are no hardware or maintenance costs to be paid by you.

The company that provides you with the software takes care of the backend operations. Whether it is troubleshooting or the updates to the software, the users don’t need to worry about any of it. Essentially, the software subscription pays back for itself once you get an increased inflow of guests that understand that your property is equipped with the modern facilities for the convenience of the guests.

Less Stress on the Staff

Hotel staff has been one of the worst affected segments in the hotel industry because of the pandemic. Many left their jobs because of less business and even now, people are not keen to join the hotel workforce again. With hotel software in India, managers can reduce the stress on staff as the software does the heavy lifting in many cases. Important use cases such as checking-in and checking-out guests, setting up room rates according to the inventory, sending emails to guests for feedback, assigning tasks to the right department, and much more.

If your front desk is automated, your staff has more time to handle the tasks in the hotel that can give a great service experience to the guests. You can also assign duties to the housekeeping staff and they can update their completed tasks on the dashboard through their mobiles that helps in creating a highly efficient workflow.

The Benefits of Branding

If there is one thing that is critical for hotels when doing business in India, it is to establish their brand identity. With hotel management software in India, hotels can easily create and maintain their brand. The software can be customized as per their own needs and requirements with a booking engine and payment gateway. Business branding has a two-fold benefit as the hotels are able to cement their reputation in the eyes of potential guests and they are also able to cut the middleman from the equation.

Guests can simply log on to the hotel website and book their stay without going to a third party operator. Hotels can give guests better rates and discounts for booking from their website and gain customers for life. With a name and solid reputation, hotels also enjoy the benefit of word-of-mouth advertisement when their guests talk to their friends and family members about the wonderful treatment they received at the hotel.

So, if you are responsible for handling a hotel property in India, you should look at investing in a hotel management software. The software can not only help you to manage the property better, but also provide stellar guest services all over the hotel. From check-in to check-out and everything in between, a hotel management software is the key to making the whole process a joy for all parties involved.

At mycloud Hospitality, you can find a hotel management software that is designed with the end user in mind. With exceptional features and an intuitive design, this software allows for extensive automation of hotel operations at every step of the way. The software solutions offered by mycloud Hospitality are trusted and used by hotels in 40+ countries, and now your hotel can also benefit from the advanced technological solutions offered by the company. Ready to get a demo? Call +1-415-390-5039 to schedule a demonstration or check out https://www.mycloudhospitality.com/ for more information.