Hospitality learning management system

by Rubi Ahsan Associate S.E.O Consultant

The exact origins of microlearning are difficult to pin down as the term was not coined until the 1960s, but there is no doubt about its involvement and effectiveness for modern eLearning. Before we get into the benefits and use cases for micro-learning, let's take a look at the concept to understand the basics.

Simply put, microlearning is the breaking down of information into small, digestible chunks of information. Providing information in these small steps allows the human brain to easily absorb the content and has shown results of increased student engagement and retention across the board. In this article, we will explore the benefits of microlearning and its applicability in the hospitality industry. read more about Hospitality learning management system

Principles of micro-learning

Since the term first appeared in Hector Correa's The Economics of Human Resources in 1963, microlearning has steadily grown in popularity. However, it wasn't until the 2000s that it really took off thanks to smartphones and learning apps. What may have been the biggest push towards microlearning, however, has been the cognitive behaviors and changing expectations that have arisen from smartphone use.

Ever since iPhone and Android have given us access to unlimited information that is literally at our fingertips, we consumers have been conditioned to expect instant gratification. We collectively adapted to the constant overstimulation of ads, headlines, and everything in between. Due to this constant influx, we know that smartphone users are easily distracted and have been shown to have significantly shorter attention spans. Microsoft even reported that the average person now has an eight-second attention span; a dramatic drop from the year 2000, when 12 seconds was the norm.

With statistics like this, it's no surprise that microlearning has become the most effective form of learning, as microlessons usually last no more than five to ten minutes. The fast-paced nature of mobile-first microlearning keeps learners engaged, especially when elements such as images, videos, awards, or game-like elements are incorporated into a microfiction. As the era of smartphones has evolved the way we consume, it has also revolutionized the way we learn.

Hospitality training

As the hospitality industry is notoriously fast-paced with high staff turnover and changing schedules, recruiting, training, and upgrading staff skills has always been a challenge. It is normal that managers with little time can afford to offer their employees constant and quality training because they just can't keep up.

So how do you train your staff without compromising important content, losing brand identity, and wasting time that neither managers nor employees have? Mobile-first microlearning is the answer.

Mobile first

If a learning management system (LMS) like Green LMS is mobile-first, it means it's meant for learners with busy schedules. Mobile-centric systems allow employees to provide training on their mobile devices. Not only is it more convenient for sparse or crowded cohorts, it's also the most effective and engaging way to learn.

We always have our smartphones with us, so it makes sense to include essential training content that can be accessed from our mobile devices. This is one of the reasons why hotel training and microlearning go hand in hand.

Micro-Learning

Green LMS designed for microlearning. The breakdown of the training content into easily digestible modules makes the training not only effective but also incredibly convenient and flexible.

Training hospitality teams makes sense because employees can receive training when they have a few minutes, between shifts or while commuting. From a manager's perspective, any employee can easily monitor and measure onboarding, education, and training in health and food hygiene. Additionally, if a team member has not yet completed content, Green LMS has tools such as custom push notifications, which provide employees with an alert to complete a new training course or a friendly reminder to complete content they have not yet completed.

Rapid authoring tool

Green LMS powerful authoring tool relies on using engaging and fully interactive experiences to engage students. Gamification is built in too, meaning even the most distracted students will keep their attention as they complete interactive and variable micro-lessons that include intuitive games to reinforce training materials.

Having an easy-to-use design tool is a must for hospitality operators. Green LMS agile creation tool allows you to create and deliver fully customized courses to hospitality teams in real-time. Plus, Green LMS Quick Create tool doesn't deal with coding or complexity.

Do you want to follow a micro-lesson of Green LMS yourself? Discover over one hundred courses in the editable course library filled with completely free content for anyone to take. Complete the "Teamwork in the Hospitality Industry" lesson here or copy and paste the following URL into your browser: https://www.thegreenlms.com