Guidelines for Hiring a Tow Service

In some cases, you simply don’t have time to really think about which tow service you are going to hire, but regardless of your situation, you do have the right to demand good service. You should expect to be treated kindly and have your towing service done professionally. In order to make sure that the experience goes smoothly, whether you are getting a car flat in Oakland or some other service, there are some things you should do as you work with the company.

Note Phone Service

 In most cases, your first contact with a company will be on the phone. When you call, make sure you note how they talk to you and handle the situation. You should be looking for someone friendly and willing to help. They should ask you questions that will help get the truck to you quickly. They should also ensure that you are safe. You should feel good talking to them and hiring them. If you feel uneasy or as if you are being treated rudely, then you may want to call another company.

 Make Sure They Have the Right Equipment

 You should also make sure they understand what make and model your vehicle is and that they can haul that type of vehicle. This is especially true if your vehicle is large or heavy. In addition, make sure they understand what is wrong with your vehicle. If your vehicle won’t start at all, then a car flat in Oakland may not be the best thing to send. You don’t want them to send a truck that won’t be able to haul your vehicle because then it will take even longer to get a new truck out to you.

 Take a Photo of Your Vehicle

 Before the truck gets there, take a picture of your vehicle for documentation purposes. While most companies will get your vehicle from where it broke down to the intended destination without any issues, things can still happen. You can use this photo as evidence of the condition your vehicle was in before it was towed.

 Verify the Identity of the Driver

 Just because someone pulls up in a tow truck doesn’t mean they are the driver you hired. Make sure to check ID. You can ask for ID. The truck also should have ID. You want to be sure this is an actual truck from the company and that this is an actual employee. As bad as it is, there are people out there who will try to scam you.

 Double-Check Paperwork

 You should make sure that you read any papers before you sign them. Look over the cost and make sure it matches what you were told when you called. In addition, make sure to get a receipt.

Following these tips will help to ensure that you have the best experience possible. You can avoid a lot of headaches and issues by being careful about the process. In addition, you are able to ensure that you get good service from a good company. So, whether you get a huge tow truck or car flat in Oakland, you can end up getting the help you need.