Fix QuickBooks has Stopped Working or not Responding Error

by Steve M. QuickBooks Certified ProAdvisor

Many times it happens that the QuickBooks stops working or do not respond, while carrying out any kind of activity on QuickBooks desktop. If you are also facing any such error, then this blog post can be of great help to you. This kind of error can result in loss of unsaved data, which is a very heavy feeling.

In such a case, carrying out the below stated steps can work well, or the user can also get in touch with our QuickBooks support team via our toll-free number i.e. +1-866-707-7925. Our QuickBooks support team will provide you with the best possible support service in a single call. 

Related Article: Download QuickBooks Connection Diagnostic tool

Factors causing QuickBooks has stopped working error

·         Corrupted or damaged QBWUSER.INI file

·         In case the hard drive is damaged

·         Another reason can be that the windows operating system gets damaged

·         Corrupted program’s files

·         QuickBooks desktop stops functioning in a proper manner


Methods to fix the QuickBooks has stopped working issue

In order to Fix QuickBooks has stopped working problem you need to follow the below given steps:


Step 1: Using System repair tool

You can use QuickBooks file doctor tool to repair damaged company file which may occur this error.

Step 2: Rename/Delete QBWUSER.INI file

Renaming the QBWUSER.INI file will delete the information stores in the list of previously opened company files

·         The user needs to press Windows + E keys together to open the computer window

·         And then, under the organize tab, the user needs to select the folder and search options

·         After that, the user needs to select the view tab

·         Followed by, selecting Advanced settings>> Hidden files and folders>> Show hidden files and folders, and then hit ok

·         The next step is to move to the My computer option>> C:drive >> C:\Documents and settings\ name\local settings\ Application data\Intuit\QuickBooks (year)

·         To end the process, right click the QBWUSER.INI file and then choose the delete and rename options

In case the program opens after renaming either the QBWUSER.ini or EntitlementDataStore.ecml, then make an attempt to open the sample company file.

This brings us to the end of the blog post, and we expect that the information shared in this post might be of some help in fixing QuickBooks stopped working or not responding problem. However, if you are still facing any kind of error, then do not hesitate in speaking to our QuickBooks enterprise technical support professionals, and discussing the issue with them.

You can ring up to us at any time via our toll-free number i.e. +1-866-707-7925, and we will be there to assist you immediately. 


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About Steve M. Advanced   QuickBooks Certified ProAdvisor

91 connections, 4 recommendations, 330 honor points.
Joined APSense since, December 15th, 2017, From Washington, United States.

Created on Mar 12th 2020 00:54. Viewed 445 times.


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