Five Qualities that Make a Good Plumbing Contractor

by Kevin Smith Author

When selecting a plumbing company most people have in their minds a list of characteristics that they want in that company. They want the company to have a good reputation, competent staff and lots of experience. What, though, do they want when it comes to the individual plumbing contractors in Gainesville, GA? Turns out, most people want a lot of the same things, but with a more personal touch; here are a few of those characteristics.

They Want Competency

You can be the friendliest plumber around but if you don't know what you are doing, you might as well be doing something else. Customers want plumbing professionals who know what is wrong, why it went wrong and how to fix it.

They Want Honesty

This generally goes without saying. When they have trades-oriented work, they want to be able to trust the workers who will be in their homes. They want to trust they will not steal or break stuff, but they also want to be able to trust their plumber to tell them what is wrong and how to fix it without over-billing or over-prescribing. They also want someone who will recommend parts or equipment based on need and not a relationship the plumber has with a vendor.

They Want a Strong Commitment

Contractors of all sorts are the target of jokes, primarily how many will start a job and then disappear for hours. It drives homeowners crazy, particularly if the job is able to be done fairly quickly. They want a plumber who shows up, does their job and does not waste time or disappear.

They Want Someone Personable

No one wants someone who will spend half the day talking with a homeowner. Homeowners do want, however, a plumber that they can communicate with and understand what that person is telling them. That means they can explain plumbing concepts without devolving into technical descriptions and can answer questions from homeowners who may not understand exactly what is needed to fix their problem.

They Want Experience

The worst thing imaginable when it comes to plumbing problems is to get a plumber who isn't quite sure what they are doing. They might be competent, but they lack the experience to accurately prescribe a solution that will work. Homeowners want someone who has seen their problem and can handle it with minimal confusion or trial and error.

That's about it. When homeowners look at plumbing contractors in Gainesville, GA, these five qualities are about all they care about. If you're looking to hire a plumbing company or contractor, make sure whomever you will be working with meets this criterion!