First Impressions Are Everything

It is true for your vacation rental as well. The hard truth is that you can lose bookings, or even worse, some customers may take you to court demanding their money back if they walk into a rental that is not what was promised. We know of these stories - that is why we chose this topic. No matter the price range of your condo or home, upscale or budget-friendly, first impressions mean absolutely everything! Bad impressions are hard to recover from and at the very least, will result in poor reviews posted online for everyone out there in cyber world to see.

http://togetherweearn.com/profiles/blogs/bitterly-cold-defense-guide-program-review

From beginning to end, make sure your customer can readily reach you via email or telephone for questions. Prior to arrival, make sure they are crystal clear on how to enter your rental. A sure bet is by using Internet Locks such. Internet locks allow you to give access codes to guests remotely. It goes without saying that your rental should be absolutely spotless. Don't take for granted that a sweep here and there constitutes a good cleaning. Here is an unfortunate example: Recently, an unhappy renter entered a high-end property and found broken blinds, bad sheets, rodent droppings and traps. Needless to say - the renter is demanding the money back and booked elsewhere. You can imagine the fallout that will ensue with reviews.

http://enriqueiglesias.com/profiles/blogs/bitterly-cold-defense-guide-book-review

If there is something your renter needs to know about your property, tell them. For example, if by chance your rental has a bit of water damage on the ceilings due to a condo above it, but the stains are scheduled for cleaning and maintenance after their stay, tell your renter. If there is no central a/c but there are ceiling fans and lots of windows that can be opened, tell your renter. The more your renter knows, the better! This is a wonderful way to add that extra special touch for your renters. The manual can include menus from local restaurants, information on the house such as how to adjust the thermostat, what to do and not to do when it comes to cleaning, etc. Any community information is great too. Also include contact info for area emergency systems and any other important numbers. Be sure to prominently display the WiFi Code if there is one. Make sure everything is functioning properly such as the Washer/Dryer, Dishwasher, all of the bulbs in the lights are still good, fans, garbage disposal, pool pumps, etc.