Find the Perfect e-Commerce Marketing Agency With These Steps

by ioVista Inc. CEO

It is not easy to manage an eCommerce business. Each day is a marathon to increase your customer base and keep your competitors at bay. Marketing is essential to your eCommerce business's survival.

Ecommerce Marketing Company in India in Panchkula, Mohali, Chandigarh,  Panchkula, Webhopers Infotech Private Limited | ID: 14333976712

Realistically, even the most basic marketing strategies require the right skills and knowledge to execute effectively. Your marketing budget will be wasted if you don't have the proper knowledge and skills.

Don't lose heart. Find the perfect e-commerce marketing agency to solve your eCommerce marketing problems. We know what you are thinking: "It is expensive!" We disagree. A marketing agency always suits your budget and meets your needs.

An eCommerce marketing agency could even help you save more. Outsourcing to an agency can help businesses save up to 30 percent of their marketing budget.

Today's post will teach you how to find the best eCommerce marketing agency to partner with. It also includes tips and tricks to help you negotiate the best deals and weed out the mediocre ones.

The Advantages of Using An eCommerce Marketing Agency

1. Get specialized help

Marketing can be described as branding, paid advertisement, content, and social media. Marketing agencies can provide access to experts in specific marketing disciplines. Your staff might not have the same skills or be able to handle all marketing channels and fields as an in-house team.

2. Less expensive than hiring in-house

You can save money and time by hiring an eCommerce marketing agency. They will only be involved when they are needed. It's sometimes only possible for small eCommerce businesses to save money on expert services, compared to hiring an in-house staff that you need to train and pay additional costs for systems, facilities, or benefits.

3. Use their experience

Good marketing agencies have exposed their clients to many technologies and industries. You won't make the same mistakes as them.

4. Get the most recent systems and technologies

Quality agencies invest in cutting-edge infrastructure, software, and technologies to keep up with current trends.

5. A fresh perspective and new ideas

You can benefit from outside advice and help by looking at things differently. This can often bring out new ideas your team might not have thought of and help you avoid obstacles that your internal staff may not have considered.

6. It allows you to focus on your day job

A marketing agency allows you to focus on your daily activities as an entrepreneur. This will enable you to do more work and makes your work go faster. You can let your team do the best things and leave the rest to the agency.

7. You can prove your ROI with marketing activities

Genuine partner agencies have the capabilities and resources to measure and track your ROI for marketing activities. This gives you visibility into where your investment is going.

8. Flexibility and continuity

An agency can help you. You can either scale up for significant events or down during off-peak, they can take over where you left them. This flexibility is available depending on your needs and requirements.

Here are some things you should do before hiring an eCommerce marketing agency

1 - Understand your needs first

Finding the right agency for you is the first step. You can make your needs more straightforward and more precise with potential agencies. This will allow you to refine your negotiations and dialogues.

Here's how to state what your business's exact needs are.

Goals: More traffic, more conversions, and brand awareness. Growth, etc.

Marketing Strategy: social media strategy, SEO, email marketing, etc.

Marketing Channels: display advertising, paid ads, Facebook, Instagram, etc.

Timeline: Short/medium/Long-term Results

Budget: Minimum and maximum spend per objective and strategy. This will be discussed in the next step.

2 - Set your marketing budget

Before you even start to contact agencies, it is essential to know what your budget can afford. This is a hard reality, but it's necessary to realize that you have limited resources if your eCommerce store is starting. You need to be careful with your spending. Taking action and considering where and how you will invest your money is essential.

This can also be tricky. Although most agencies offer various pricing options and can accommodate your budget, it is essential to remember that you only get what you pay. Top firms will charge more for quality services.

A recent survey found that businesses should allocate 7 percent of their revenues to marketing. Your agency's marketing budget could equal your employees' yearly wages. The monthly budget can be anywhere from $7,000 to $25,000 and is only for agency services and does not include the paid advertising budget.

Don't be discouraged, though. As you make your decisions, price shouldn't be the only factor. After you've considered all other essential elements, such as reviews and quality, pricing can be used to break the tie.

You can set your expectations now. When choosing the right agency, make sure you know what your marketing budget should be. Ask yourself: Is it worth the cost for this type of service and outcome?

3 - Experience is more important than credibility and experience

While experience counts, it shouldn't be your only priority. Sometimes it can be misleading. You should still consider whether their industry experience is relevant. Instead of focusing on the length of their ecommerce marketing services, you should ask them about their experiences with projects and what their successes were.

Many agencies have sprouted in the past year and compete with each other for experience. They are more valuable for their credibility and expertise. Many agencies promise fantastic results but fall short of their promises.

You should look for red flags. An agency's track record and portfolio can help you confirm its credibility and expertise.

Don't be afraid to dig deeper. If they've managed a social media strategy for a client, check out a few of their client's social media posts. Visit the website they created to see how it looks.

4 - Knowledge and tools, and resources

It is essential to understand the knowledge and expertise of the agency. It doesn't end there. Identifying the tools and resources they currently use in each area of expertise is essential.

You can't trust an agency with outdated software and poor infrastructure. You can see how their IT and infrastructure is set up to help you understand how they intend to execute your goals. You can also see how their tools and resources help you understand how your goals and progress will be tracked.

It is also essential to find out if their technology and platforms are compatible with yours. It shouldn't be an effort to update your own resources to match theirs. Efficiency is the key.

5 - Company culture & geographic fit

Beyond the technical and performance-based work, you must consider the company's culture and how it matches yours. As if you were hiring someone to do a job. The selection process includes determining if the candidate fits in with your culture.

You should check if your work ethics, values, and goals are the same as the company's. You can see their brand on their website. Is their company socially responsible, eco-friendly, or employee-focused? Consider what is essential to you as a brand, and then compare it with yours.

Other than cultural fit, geographic location is also essential. Are they able to work the same hours as you? Are they fluent in the same language? You can find out where they are located and how fast they respond.

The client-agency relationship should always be positive. You want to find out if they are capable of doing the job.

6 - Adaptability, continuous improvement

Good marketing agencies recognize that marketing is not one-size-fits-all. It is essential to find agencies that can adapt to your needs. This will ensure that you can contact the agency with any questions or concerns.

There must be room to improve. Successful marketing agencies understand the importance of adapting to the changing market. They must find ways to improve their processes and keep up with them. They continue to keep up-to-date with technology and infrastructure trends and the industry in general.

Step-by-Step Guide to Choosing Your Agency

1 - Create a shortlist

You can now create a list of potential agencies to be considered based on the criteria. You should aim to select more than 10 agencies that meet your criteria. Once you have shortlisted the agencies, you can begin to evaluate their merits. This will allow you to reduce the number as you go.

2 - Get in touch

You can contact all potential agencies based on your preferences and compares. You don't need to call them immediately. You can email all the agencies you have shortlisted. Include the following information in your email:

● An introduction to your eCommerce business and a link to your website

● Highlight the service that you are most interested in.

● Mention your goals and the results that you desire.

● Describe the reasons you chose the agency.

● Talk to an account manager about your requirements.

It is a sign that they are open to working with you. Two working days is usually enough. This should be a red flag; a fast turnaround time is vital for agencies.

After they have replied to your email, the next step is to set up a conference call or face-to-face meeting. There is always the possibility that you will be rejected, but don't lose heart. There are thousands of great agencies available. This will help you narrow down your choices.

3 - Schedule a meeting

Meeting with the agencies you have shortlisted will allow you to gauge their working relationship and determine if they are the right match. This meeting is a great way to ask questions and clarify any doubts. These are the questions you should prepare:

● What ecommerce marketing services are you offering?

● Which area of marketing do you specialize in? Are there any certifications or credentials?

● Which industry are you related to? What services are you providing? Do you have any proof of success?

●What do their clients think of yours? Do you have testimonials?

●What were your past challenges? What were your solutions? How can you mitigate them?

● What can you do to help us achieve our goals?

● What are your charges for us? Is this possible?

● Which strategies and tools will you use to get results?

● What are your current processes? What is your turnaround time?

● How do you measure and track performance?

● How will you manage our account? What are the staff members that will be assigned to our account? What are their qualifications?

4 - Get them to pitch ideas

You can tell which agencies are interested in becoming your agency partner based on their impressions of you during the meeting. It's also important to note how they interact after the meeting. Do they leave a message, send you a follow-up call, or just leave it as it is?

You will now want to reduce your choices to three to five agencies. The best way to find the right eCommerce agency is to watch them in action. Give them a case study to complete. You should assign them a case study similar to what they would do for your company.

It should not be too broad. Be as straightforward as possible, concise, and specific as you can. Give them a deadline. You can gauge their capabilities and see how they perform under pressure by asking them to pitch their ideas. You will also learn about the agency's operations. You should also pay attention to their delivery times and, most importantly, the quality of their work.

Ask the right questions during the pitch. Follow up on any questions that don't make sense. What was their presentation like? Good agencies show passion and dedication to their work. This should be apparent in their presentation materials and how they communicate them. They must demonstrate that they understand the topic and have complete control over the discussion.

5 - The verdict

Discuss the pitch with your team. Consider all aspects of the rise, not just the height. Their presentation will influence a large part of your decision.

Always choose the agency that puts its best foot forward. You should consider the agency's work ethic, quality, and attitude. Although price is a major deciding factor, it shouldn't be the only thing that matters to you.

Don't abandon an agency you have chosen if they are out of your budget. Instead, let them know that you are pleased with their work but that the price is too high for your budget. Many agencies will be willing to compromise to meet your needs. Marketing is an investment, not an expense.

Top E-commerce Marketing Agencies

Do you need to find the best eCommerce agency in your area? Here is a list of top-rated marketing agencies:



Ecommerce Marketing Services

Awards & Certifications

Notable Clients



– Paid Advertising

– Email Marketing

– Influencer Marketing

– Content Marketing

– Analytics

– Google Partner

– Ideal Shape

– Goal Zero

– Inbox Fitness

Single Grain


– Google AdWords

– PPC Advertising

– Facebook Ads

– Amazon Ads

– Podcast Advertising

– Facebook Blueprint

– Google Analytics

– Google Adwords

– Google Shopping

– Amazon

– Kitchen Aid

– Nordstrom Rack



– PPC Advertising

– Conversion Rate Optimization


– Google Premier Partner

– MOZ recommended list

– Amazon

– Overstock

– Dish Network

Blue Corona

– Email Marketing

– Content Marketing

– 2017 Ranked 3888 on INC. 5000

– McCormick Paints

– Coakley Realty

1Digital Agency

– Digital marketing

– Ecommerce

– Elite BigCommerce Partner

– White Mountain Knives


– Digital marketing

– Branding and communication

– Google Search and Mobile Ad Partner

– Sorority Specialities


– Organic Marketing

– Paid Marketing

– Mena 2018 Search Awards

– Deichmann

– Juico

Find the perfect partner

It is crucial to choose the right agency for your eCommerce store. It is not only a wasteful marketing budget but can also be detrimental to your brand and impact your future sales.

You are building a relationship with a eCommerce marketing agency when you hire them. Choose a marketing

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About ioVista Inc. Innovator     CEO

14 connections, 0 recommendations, 59 honor points.
Joined APSense since, September 20th, 2016, From Dallas, United States.

Created on Oct 12th 2022 04:22. Viewed 235 times.


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