Factors to Consider When Choosing the Best Security Guard Company in Brisbane

by Anamika Saha Seo Expert

There are several things you should consider beyond price when choosing a company that offers security guard services in Brisbane. From historical reputation and size of workforce to professionalism of security guards or company's ability to using technology for enhancing safety, there are many things for you to consider. However, given below are the points that you need to consider when identifying the best security guard company in Brisbane.

Ask security providers about how they're making use of technology for enhancing safety, mitigating risk or driving efficiencies. Examples may include the use of communications and automation tools designed for boosting the effectiveness of guard force or even a bespoke solution, which meets the unique needs within a specific vertical market.

Find out for how long the company has been in this business, how many operating offices do they have, their financial condition, whether their liability coverage is sufficient for your needs and whether the service provider provides you a hold-harmless agreement.

Make a few calls for determining the relationship of the company with local law enforcement. Ask about complaints, violations and state licenses. Inquire for evidence of a working relationship with different minority subcontractors to be used when needed by the bid specs.

Look for a service provider, which supports their security guards with a 24-hour communications centre. Check out how the provider manages transitions, consider the staff and local office management. Find out whether the company supplies their personnel with sufficient number of uniforms and equipments and what kind of resilience plan do they have for handling emergencies & national disasters.

Visit the sites of company's clients for determining the professionalism of their security officers. Check whether the security guards have a professional look and are performing their duties efficiently.

Have a look at what kind of professional training facilities the security guard company offers. Find out if the employees working there have opportunities for further advancement and what kind of training is available to them, if they offer security services to universities or colleges and so on.

See how the company receives their feedback. For instance, if there are customer satisfaction surveys. If any customer is dissatisfied, what kind of action is taken by the company. Ask them to show you letters of recommendation from their clients as well as public.

It is very important to consider the recruitment practices the company follows-whether the company recruits from military, if there are any background investigation of the security guards done and so on.