Enquire these questions to hire the best healthcare agency in San Mateo

by Health Now Health Care Services

Home nursing is an excellent option for those who want health care in the comfort of their own home. But choosing the right care professional and registered nurse can be a difficult decision. It is important to consider the factors such as experience, qualifications and the quality of care offered by the healthcare professionals to your healing loved one.

Ask the following questions to ensure that you hire only a reputable agency in San Mateo: 

How much experience the agency has in the home healthcare services?

You would want to hire an agency that has few years of experience and a proven track record of successfully delivering the home care services. You can also ask for the references and don’t hesitate to call them and clear your concerns.

Does the agency offer both medical and non-medical services?

Ask about the services they offer and thoroughly go through the both medical and non-medical services. The services that are mostly included are: personal care, medication management, therapies, nursing care, transportation, meal preparation, full time home assistance and much more.

Do you have any references?

If the agency has clients whom you can talk about their experiences will help you a lot to know how the agency performs.

Do you verify the employees’ licenses and perform background check and also do they perform drug screening?

It is critical for any healthcare agency to verify that a caregiver’s license is clear. Also, do thorough checks to ensure that there are no reports of any neglect or any other criminal activity before offering employment. A healthcare agency must perform random screening tests on their employees. This would ensure the safety of the clients.

How do they handle emergencies?

The caregiver must know how to handle the emergency situation if your loved one experiences an emergency in the presence of the caregiver.

Do they accept the payment through insurances?

If your elder one has a long term care insurance that covers the cost of in-home care then you must make sure that the agency you are planning to hire in San Mateo, must accept this kind of payment. If not, then hire an agency that does accept this kind of payment.

How do they monitor and evaluate their caregivers and are their in-home care professionals bonded?

Make sure to ask the agency if they will follow up through calls or home visits to ensure that the patient and family members are satisfied with the caregiver services. It is essential to ask whether the agency’s workers are bonded or not. For example: if the caregiver breaks or steals something then the agency will bear the cost not you. You must ask for the details as the bonding coverage may vary from agency to agency.

Does the agency willing to consult with your loved one’s doctor to make the care plan?

A care plan must be based on the recommendations of your loved one’s doctor. It’s a collective effort between the doctor, patient, family member and the agency. 

Looking to hire a reputed healthcare agency for your loved one? Consider HealthNow Home Healthcare, a leader in the provision of top-notch home healthcare services. They are a leading Home Nursing San Mateo service provider and offer hassle-free yet efficient services. To be able to take care of patients’ right in their homes in San Mateo County, they have a collaboration structure that incorporates both your loved ones and your doctor. They take an all-around perspective and believe that the knowledge that they gather from them will help in the design of a customized care program that benefits you greatly.

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Created on Jul 1st 2020 01:54. Viewed 139 times.

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