ECommerce Trends Every Dropshipper Should Know

by michael bedwell Digital Marketer

With the pandemic raging on, there has been a huge growth of Ecommerce in 2020. $25.6 trillion has been attained in sales in online markets. With more and more retailers going online and taking up dropshipping as well as other eCommerce ventures, web based commerce is sure to go places. Every year, new trends show up in eCommerce. These are a few eCommerce trends that every Dropshipper needs to know about.

AI or Artificial Intelligence

When it comes to eCommerce, customers can expect a more personalized experience in online stores with AI welcoming them and taking care of all the queries that they might have. It can offer guidance and recommendations based on browsing behavior data and purchase history. Thus, AI is being adopted by more and more retail stores online for streamlining processes and operations.

AI systems help find customers and can make an analysis of recent trends alongside buyer behavior, channels and products of a store.

Voice eCommerce

By 2023, more than 8 billion devices would be connected to voice assistants. Digital voice assistants are already being used by many people, in the form of Alexa and Google Assistant, for online shopping. This is set to increase even more in the coming years. With language capabilities being enhanced by many technology companies, the use of voice search will improve soon. It will make online shopping much more convenient. Using voice command, consumers can navigate a web store and purchase products easily.

Bitcoin as payment option

Customer purchase decisions are influenced greatly by payment options. Payment modes like Bitcoin are used much less today, but can be expected to become commoner by the day for online shopping. This will make payments more secure and payment possibilities will increase. Bitcoin would be a great leveler and can be expected to be a universal payment option online, helping out customers who have to abandon the cart when they cannot find their preferred payment option.

B2B eCommerce

Over the years, B2B eCommerce has witnessed a significant rise. Its growth will be accelerated further in 2021 and beyond. The demand for business/ work-related products has risen sharply and these are being purchased by many businesses online. In the coming years, dropshipping B2B products will be much more lucrative. Dropshippers have to understand the needs of customers well enough and adjust their store in a proper way, so as to be able to appeal easily to this market.