Customer Satisfaction Survey Company - Finger On The Pulse Research

Posted by Steve Johnson
9
Apr 1, 2021
486 Views

As a bespoke customer satisfaction survey company, we conduct customer feedback research-driven around the specific needs of our clients, in terms of scope, process, and deliverables.

Gaining feedback and insights from customers

  • We conduct customer feedback research-driven around the specific needs of our clients, in terms of scope, process and deliverables.
  • An appropriate research solution is suggested, which could include online surveys, focus groups, in-depth interviews and telephone interviews.
  • Typically we would use the FOTP Four Step Approach as detailed below: 
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