Convenient Non-voice process jobs opportunity by AscentBPO

by Ascent BPO BPO Process Outsourcing Company

Lockdown across the nation has forced many of us to shift back to our hometowns and restricted our movements but it could not stop you from earning! Yes dear job-seeker, if you are looking for an opportunity to earn online then you are at the right place. If you are just out of your school/college and searching for ways to earn online then the internet today is filled with ample opportunities. But the most important question that strikes every fresher is the authenticity of online jobs as being new in the corporate world they are not much aware of pros and cons. Let us check out more about online job profiles.

Unlike technical jobs where one is required to have particular skills data entry outsourcing jobs have a magnified scope for all freshers who have zero work experience and no professional diploma. Outsourcing companies are loaded with the data entry work that includes voice process and non-voice process projects. Voice process might require some basic training as here one has to directly deal with the customer, where information or data is collected via call but in case of a non-voice process, data is processed through e-mail, chats, fax and other mediums.

Now you must be wondering what sort of data or information is collected from the customers! Data outsourcing companies are hired by the other companies which belong to IT-sector, Educational institutions, Healthcare, Telecom service and more, many of these sectors are consumer-service companies, that means they must be having a huge database of their consumers who are using their services or purchased their products and for the maintenance of this data record they require some services to manage it and that is why they hire outsourcing companies who act like supporting sub-ordinates.

Apart from managing the database of customers outsourcing companies also provide customer query cell where they could conveniently address their problems and grievance related to the services. Let us take an example of Telecom service, so, you must be using a mobile phone fitted with a sim card that belongs to a particular company say XYZ. Like each service provider, XYZ also has a customer query cell where you could call any time of the day and directly talk to a representative who would solve your technical issues related to the services. These query calls are handled by the outsourcing company that is hired by the XYZ Company. In the non-voice process, customer queries are solved via e-mail and chats.

Likewise, for every different sector, the nature of work varies, like if you are working for a non-voice process project for an educational institute then the type of queries shall vary. Non-Voice process projects give a wide scope to you to enhance your communication skill as every day you would deal with different people from different backgrounds and the nature of queries shall vary with different companies. Depending upon the project, sometimes you would have to address the queries or you would be connecting to people for survey projects and more.

As wise men say, find the possibilities of opportunity in every crisis, Ascent Bpo gives you a chance to grab an excellent opportunity and build your career in this field. If you are in search of non-voice process jobs in Noida NCR then reach out to us now to know more.