Contact Gmail customer support for help and advice

Posted by Trinity Trin
3
Aug 4, 2016
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Gmail comes a lot of promise most of which are fulfilled and once a user start using Gmail from any other web mail client, then the difference in features and services can also be noticed. In this article solution for some of the issues of gmail are provided.

Gmail domain problem

If the domain faces problem in sending or receiving messages to the Gmail users then the solution depends on the hosting service in use. Domain not receiving anything form Gmail is the most common domain issue. Gmail IP addresses are included in the "suspecious" list by third-party organizations like SORBS. 

Follow the steps to help receive valid domain messages and maintain low level of spam:
  1. Use spam classifier like SpamAssassin to determine the validity of the mail other than watching the IP address.
  2. Whitelisting mechanism in the SMTP gateway must be present in the presense of any third-party block list.
  3. List having expired entries are avoided and record list of recent spam activity is recommended.
  4. Contact Gmail customer service to know more about the ways to resolve the domain problem.
Adding an email alias address

Follow the steps for the use of aliases in Google apps:
  1. Sign in to the Google Admin console and move to the user's account page.
  2. Click Accounts on that page.
  3. Now in the Aliases section, click Add an alias.
  4. In the text box add the user name and select a domain for the alias address.
  5. Click Save Changes which takes around 24 hours for the execution of the changes.
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