Choose Easily The Best Among The Various Order Fulfillment Companies

by Xpert Fulfillment SEO Using a third-party company for order fulfillment is quickly becoming the standard practice for many businesses. One challenge is choosing the right company for the task. There are many types of fulfillment companies available today. Not all of these companies operate in the same way. There are several basic things to look for when choosing between order fulfillment companies.

Capacity:
The first thing to consider when choosing between order fulfillment companies is capacity. This is the total overall volume of inventory and orders the company can handle. It is best to choose a company that has a much larger capacity than what is currently being used. This ensures the company will not have to make upgrades later that slow down service. It also makes certain that the company has the ability to grow with the business and handle seasonal spikes in demand. Companies that seem to be at full capacity already should be avoided.

Location:
The next consideration should be the location of the center. Companies that are located on one side of the country could affect delivery times to customers located far away. A sound business practice is to choose a fulfillment center that is located in the middle of the country. This will mean that all deliveries are made in an equal amount of time regardless of customer location. An exception is if a business is exclusively servicing just one region in the country. It is better to choose a nearby company in this instance.

Turn Times:
All order fulfillment companies record detailed performance metrics every day. Businesses will want to choose a company that has low turn times. Turn times are the number of hours or days it takes for an order to move through the entire process of picking and packing. Turn times will have to be added to the overall delivery times for customers. A company with a turn time of more than a week could become problematic especially during holiday seasons. A good turn time is usually less than three or four days.

Billing Structure:
Businesses will want to understand the billing structure of the order fulfillment company. There are two main options. The first is metered billing based on the number of orders filled. This is very convenient and predictable. It makes budgeting simple. Another option is hourly billing. This relies on the efficiency of the workers in the company. Hourly billing is sometimes less expensive when dealing with large order volumes and a very efficient fulfillment center.

Customization:
The final thing to consider is customization. Not all fulfillment companies allow clients to customize the fulfillment process. A business might want to use branded boxes. It might be necessary to place inserts or other special items in packages. Businesses that will need customized services should choose an order fulfillment company that supports branded and individualized packing.

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Created on Dec 31st 1969 18:00. Viewed 0 times.

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