Choose a Great HVAC Company with These Tips

by Kevin Smith Author

Few people think about their HVAC system unless something goes wrong with it. Maybe it's a weird noise, a bad smell, or the fact that the heat isn't on or the AC isn't cooling... whatever the problem, it requires calling a company that does HVAC repair in Gainesville, GA, to get it fixed. If you find yourself in that situation, you might be wondering how to choose a good HVAC company. Here are some tips:

Ask Friends and Family

If your friends and family have had to hire an HVAC company, they are the best resource for finding a company that will treat you right. While your friend or family member may have gotten lucky, chances are that a good experience for them will translate to a good experience for you. Be sure to tell the HVAC company who recommended them to you.

Check Online and the BBB

Once you have several recommendations, check online reviews. Be aware that some businesses will hire people to inflate their good reviews, and other companies will hire people to denigrate their competitors. Looking at the reviews that are in the middle will give you a better idea of how the company works. If there are bad reviews, look to see how the company responded. When you've decided which companies to research further, contact the Better Business Bureau and find out if the companies have any complaints registered against them.

Call for Documents

Every HVAC service needs to have insurance, licensing, and bonding. When you hire a company to come to your property, you're responsible for the safety of the employees and any accidents that happen unless the company has the proper insurance and bonding. If an HVAC company refuses to give you the proof of their insurance and bonding, do not hire them. Licensing shows the company has met a minimum skill level.

After the Appointment

If you like how the HVAC repair in Gainesville, GA, went, you can ask the HVAC company if they offer contracted services. These services are an opportunity for you to save time and money while having a reliable service available to you. Your HVAC system needs to be serviced at least once a year; signing a contract takes the worry about scheduling off your shoulders. If the company doesn't offer contracted services, be sure to keep its number tacked on the fridge, so you know who to contact the next time you have an HVAC problem.