Telephone Call Management for Tourism & Hospitality sector

by Nirmal Sharma Telephone Call Recorder Aegis Telephone Call Recorder is used in Tourism & Hospitality – Hotels, Resorts, Railways, Car Rentals, Airline, Travel Agents.

Record all calls for distributing information, reservation, cancellation etc. It provides an organized and efficient way to correctly manage, track, Analyze the efficiency and effectiveness of the staffs on how calls are being handled and provide training to meet company compliance. Provides consolidated data for all branches to a centralized location to understand the performance of each location.

Call Recording software is important for Travel and tourism Company
Call recording is used by originality for a variety of different purposes, ranging from detecting employee-customer interaction to recording for documentation. Here are some ways your travel or tourism business can use this service:

1.    Store the data of new customer
2.    Keep track of customer information
3.    Understand customer preferences
4.    Follow-up with clients
5.    Gather customer feedback
6.    Reduce liabilities and misunderstandings
7.    Improve caller experience
8.    Conduct performance analysis
9.    Incentivize good agent interaction
10.   Increase productivity
11.   Record transactions and payments

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Created on Oct 21st 2020 02:27. Viewed 421 times.

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