Can't Open PDF in AOL Mail? Let's Fix the issuesby Anderson Lieto IT Experts
Fix the AOL Mail Attachment Problems :-
AOL Mail is an efficient way to send and receive not only emails, but also photos, videos, and other documents. AOL fully supports sending and receiving PDF documents with ease. Please note that to view PDF attachments in AOL Mail, you must have a PDF reader installed on your computer. However, it was recently noticed that many users cannot open PDF attachments in AOL mail even after having PDF readers. This is a technical error that can have multiple causes.
Regardless of the reasons why you cannot read the email attachment, it is very likely that you will lose important information. If you this article is just for you. Here, we will discuss why you cannot open PDF attachments in AOL Mail and how you can solve this problem.
Reason Why Unable to open PDF attachment in AOL mail?
There is no specific reason why you cannot read an attached PDF file in AOL Mail. In fact, you may face problems like these for various reasons. Problems may be related to downloading the PDF file or opening it. Let's go over some of the main reasons that can cause you to run into these problems.
Files are not downloaded correctly :
It is very likely that you cannot open the attached PDF file in AOL Mail because it was not downloaded correctly. The PDF reader installed on your computer can only open PDF files if they are downloaded successfully.
PDF reader not installed on computer :
A PDF file requires the installation of a PDF reader on your computer to open it properly. It should be noted that you cannot open PDF files with other MS Office applications like MS Word.
There is not enough space on the device to save a new file:
If there is not enough space on your device, you will not be able to download PDF attachments in AOL Mail and therefore will not be able to open them.
Web browser problem:
If you use an unsupported browser to run AOL Mail, you can frequently encounter AOL Mail attachment problems. The accumulation of caches and cookies can also cause significant problems when uploading PDF files to AOL Mail.
Program to read or open corrupt PDF files:
The problem does not have to be with your browser alone. A corrupted PDF reader may be the reason why a PDF attachment cannot be opened in AOL Mail. You can verify your PDF reader by opening any other PDF file stored on your computer.
Windows Antivirus and Firewall block PDF files:
Windows Firewall and Antivirus are designed to prevent a suspicious-looking file from being opened. It is really possible that your PDF file is blocked by antivirus software and Windows firewall due to security issues.
How to fix can’t open PDF attachment in AOL mail issue :-
To fix this problem, you need to get rid of the causes that led to this problem. To do that, you should follow the steps given below:
Step - 1: Check the file size
AOL lets you send and receive attachments up to 25MB in size.
Make sure the size of the PDF file you receive as an attachment is less than 25MB or else you won't be able to upload it properly.
Step 2: Make sure the files are downloaded correctly
To ensure that the file downloads properly, the first thing you should check is your internet connection.
Make sure you are connected to a smooth internet connection.
Also, make sure that your antivirus and Windows firewall aren't preventing the PDF file from being downloaded in AOL Mail.
Step 3: Check your PDF reader
Make sure you have the latest fully compatible version of PDF Reader installed on your computer. If not, you should update the PDF reader right away.
Open any other PDF file in your computer to check if the PDF reader is working properly.
Step 4: Check your browser and disk space.
Ensure that the browser you use to run AOL email is fully compatible with AOL Mail.
Clear your browser's cache and cookies.
Check your disk space; Make sure you have enough to store the new PDF.
Step 5: Restart and download again.
If the problem persists, then you should try to open the PDF again after restarting your computer.
If possible, you can also try opening the attachment on any other computer as well.
Step 6: AOL quick restore
If all efforts fail and you still cannot open the pdf attachment in AOL Mail, you must restore AOL to its previous working state.
AOL quick restore varies with different operating systems. You can check the method according to the operating system you are using online.
Other useful things to know
Here are some other important things about that you should know.
If you can't open a PDF attachment in AOL Mail even after all efforts, you should consult the sender as well. Ensure that the received file is not corrupt.
If you open the file on other accounts, you should contact AOL Customer Support for further instructions.
Created on Oct 30th 2020 04:21. Viewed 214 times.