Best Open Source Field Service Management Software for Small Business

by Joy Gomez Founder at Field Promax

In the last few years, the field service industry has undergone a paradigm shift thanks to emerging technology. Especially after the COVID-19 pandemic, businesses were forced to adopt new strategies to keep the gig up and running. This has given rise to several new trends in the industry, among which digital transformation has taken up the driver’s seat. Open source  Software for field service has become a necessity these days. Therefore, it is time you invest in a smart software solution for your service delivery business as well.


At this point, one might think that digital tools and technologies are more of a thing for large business organizations and small service delivery businesses could be easily managed following manual processes. This could not be any more wrong. Any organization, regardless of its size or strength, could benefit from such software solutions. Not only that, FSM software could be the best competitive advantage for small and medium service organizations to increase their profit and boost business growth.


That being said, most high-end FSM software come at a steep price, which could often be well beyond the budget for small businesses. But to your respite, there are plenty of free field service management software available for you to try. In this blog, we have compiled a list of quality field service software solutions that offer a free trial version. Go through the specs and features, compare whether they are a good fit for your technological needs, and go paperless today to make the most of your business.

1. The Most Compact & Easy to Use Software– Field Promax


One of the leading field service software today, Field Promax offers the most efficient and robust cloud-based platform full of invaluable features and functionalities. It comes with a comprehensive work order management suite, efficient scheduling & dispatching system, and seamless functionalities to create and share estimates. It also comes with an integrated GPS-powered field service management app that allows you to track your technicians’ locations in real-time, monitor work progress, and view the entire schedule in different modes (daily, weekly, monthly, as well as individual schedules of technicians). The all-in-one dashboard provides you with access to every necessary customer detail and work order information.

Field Promax provides you with an all-around solution for all your technological and automation needs in your service-delivery business. The smart digital tool, offers

The highlight, however, is that the software allows a robust two-way sync with QuickBooks. This means you can import the customer database to create and manage work orders, as well as use the data from the service management platform on QuickBooks to create and share invoices with the customers. Overall, it is the one-stop solution for all your technological needs.

Field Promax takes care of all your automation needs. Take the FREE TRIAL and see how it takes your business to the next level.

2. KickServ


Widely popular for its convenience, KickServ is a leading choice when it comes to job management and customer relationship management. It offers seamless scheduling and dispatching functionalities, Calendar, Billing & Invoicing Notifications, Mobile App, Job Management, Availability Indicator, CRM, Client Portal, Customer Database, Inventory Management, Contract/License Management, Estimates, GPS, File Storage, Job Tracking, Digital Signature Support, Electronic Payment Processing, Preventive Maintenance, QuickBooks Integration, and more.

You can access your database and job management components on this platform via its integrated mobile app (available for both iOS and Android). KickServ also allows customization on its dashboard based on individual business needs and personalized webpage ambiance. The mobile-friendly system lets you access your data from anywhere and keeps it safe.

3. Workiz


Workiz is a field service mobile app designed to help you organize your service business more efficiently. It offers an effective set of tools to keep track of jobs, technicians, scheduling, invoicing, payments, and clients. The main features of Workiz include Access Control, Activity Dashboard, Calendar, Client Management, Inventory Management, Work Order Management, Live Dashboard, Lead Tracking, Asset Lifecycle Management, CRM, Billing & Invoicing, etc.

Workiz is very easy to start with and you don’t need to download or install anything. Just create an account and start sending jobs to your technicians. This software solution allows your technicians to connect with the office without having to use any technical features. They can simply log in, communicate, and receive job orders via text or email.

4. HouseCall Pro


Housecall Pro is a cloud-based field service management app for field service professionals. Housecall Pro helps users to Automate Workflow and streamline technician dispatch. The software solution can be accessed via both mobile phones and desktops, as well as serves a wide range of industries, such as electrical contractors, fire and security, plumbing, HVAC, lawn care, and more.

Along with usual FSM features and functionalities, this software solution also offers Online Booking, Follow-Up Marketing,

Job Management, Advanced Reporting, Strategic Account Manager, and of course, QuickBooks Integration.

Housecall Pro enables service-based businesses to discard paperwork and replace it with digital automation. It offers useful features like QuickBooks online integration, job scheduling with GPS tracking, dispatching, job management, and more so that both clients and businesses can be on the same page regarding work orders.

5. ServiceMax


ServiceMax software is a free and open source field service management tool that will optimize your operations in the field service industry. This software schedules and dispatches qualified technicians. This app serves as the perfect field scheduling solution for small and medium-sized growing companies. It offers efficient features such as

  • Scheduling and Dispatch
  • Customer accounts and contacts
  • Work Order Management
  • Mobile field service management
  • Metrics, Reporting, and Dashboards
  • Inventory Management
  • Contact Database
  • Contract Management
  • Service History tracking
  • Electronic Signature
  • Online Time Clock

For equipment manufacturers and service providers, ServiceMax works as a leading provider of Field Service Management Software. ServiceMax drives hundreds of industry leaders. Across the globe, more than 400 companies have turned to this app to carry out their field service tasks. This software optimizes end-to-end field service operations that include workforce optimization, advanced scheduling and dispatch, and social collaboration that help in delivering flawless field service.

Final Words

As the service delivery industry keeps growing, so is the demand for new technology in the domain. Tools like CRM, accounting software, and online calendars have become an integral part of running day-to-day operations for all kinds of service providers. But the introduction of field service software has been a game-changer for the industry. So, if you are still doing business with the same old pen, paper, and spreadsheet, it is time to step up the playing field. Especially if you are a small business, it could particularly benefit you in increasing your revenue and enhancing employee productivity.

Keeping that in mind, you must check out our recommendations and thoroughly research the options. Make sure the software you are choosing meets all your needs. At the same time, it must provide an excellent user experience ensuring easy operation, round-the-clock customer support, smooth onboarding and training, and most importantly, effective tools and features to automate and streamline your business processes.

Considering all the essential factors, Field Promax is certainly the best field service management software for small businesses. It offers all the features and functionalities you are looking for in a suitable software solution along with a free trial period. However, the best part is that once the free trial is over, you get the full range of service at a surprisingly affordable price that never creates a hole in your pocket. So, what are you waiting for? Give us a call or visit our website to know more about the cutting-edge digital tool.

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About Joy Gomez Advanced   Founder at Field Promax

42 connections, 3 recommendations, 183 honor points.
Joined APSense since, March 8th, 2021, From Rochester, United States.

Created on Jul 15th 2022 04:14. Viewed 241 times.


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