Auto Transport: Common Concerns and Issues

A reliable car moving company can move your vehicle safely and at a great price. However, it is important for you to know problems that you may face during the process. An understanding of these issues may prepare you for dealing with potential problems as well as equip you with the right knowledge to prevent them beforehand.

Late Delivery

Late delivery is perhaps the most common problem you may have to face. Although good auto shipping companies make every possible effort to transport your vehicle on time, several factors may affect the delivery schedule. Unexpected traffic, accidents, mechanical issues, or weather conditions are top factors contributing to late delivery of vehicle.

As a general rule, auto shipping companies give estimated date and time to avoid falling short of expectations. In the event of any occurrence that may delay your delivery, the shipment company will inform you to communicate new expected date. Some companies may even offer discount if your vehicle reaches later than the expected date.

Damage

Your vehicle may be vulnerable to damages while in transit. Make sure that you report the condition of your vehicle precisely. Moreover, when your car arrives, never forget to inspect it thoroughly before accepting it. Carefully examine the body and glass for scratches, cracks, or any other damages. If you find any damage, record it in the post-delivery inspection report and get it signed by the delivery driver to file a claim.

You may have to provide the car mover with original inspection report, photos of your damage and a copy of an estimate on the damages from a car repairing service. Failure to provide any of these documents may disqualify your claim, so be sure to maintain proper records during the process.

Off-Route Destinations

Some auto shipping companies may have pre-defined routes. If your origin or destination location is out of the company’s route, you may need to incur extra expenses. Be sure to ask about the extra charges for off-route delivery or pick-up to avoid issues down the road.

The best way to avoid car shipping problems is conducting a thorough research before trusting an auto shipping company with your vehicle. If you have not yet found a reliable shipping company to move your car, call us at (800) 918-5520 or write to us info@direct-dispatch.com.