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ALEXA WON'T CONNECT TO WI-FI

by Alexa Helplines Alexa Helpline

Alexa? Isn't this name quite interesting? Well! Let me tell you what Alexa is? Have you heard of Siri? O Yess!! You have heard of Siri that is a female voice assistant available in I-phones. What does Siri do? You might be familiar with this as well. Just say, "Siri open music player for me”. In no seconds your music player would be opened. Similarly, Alexa is the voice assistant for the Amazon products.

For example Amazon Echo. It has been enabled with Alexa. All you need to do is command Alexa, "Alexa update me with the latest news".Alexa would narrate the important news for you. It has so brilliant features i.e smart home and digital assistant facilities. You can browse the web, get weather updates, do online shopping and much more simply by giving a command.

Isn't it really amazing???

Well!! Let me tell you Alexa is only functional with a proper and a strong wi-fi connection. It's quite ravishing but sometimes it may be faulty as well. You may face the error while you connect Alexa to Wi-Fi. No wi-fi means Alexa not working.

You have purchased a brand new Amazon Echo. Congratulations!!!Unbox Amazon Alexa first of all. In no time you would be asking Alexa the stupid questions.

Being a new user you need to know how to connect Alexa to wi-fi.

So let me tell you that how to fix Alexa won't connect to WiFi.

ALEXA WI-FI SETUP

Let me help you with Alexa Set up with a few simple steps:

  • Firstly take the power cable and plug in the echo. Soon you would see a light ring on your device i.e blue ring. After a couple of minutes, this blue ring turns into orange.

  • You need Alexa App. You can get it from IOS and Android.

  • Soon you would hear a female voice assistant asking you to sign in with your Amazon credentials i.e Amazon account and password. Hope you remember the credentials.

  • Now connect the app to your echo device. Also, connect your echo to wi-fi. In the starting when you begin setting up the Amazon echo you need to click on connect to wi-fi. You would see an orange ring that appears on your screen

  • Close Alexa app now. You need to click on settings>wi-fi. You need to look into the available networks i.e. Wi-Fi name starting with Amazon. Select the desired network. Now your phone gets connected to Amazon echo.

  • Now connect your device to the main Wi-Fi network. Enter the Wi-Fi password. Now you would be connected to Amazon echo.

WHAT TO DO IF ALEXA NOT WORKING?

Alexa won’t connect to wi-fi? Here are a few troubleshooting steps that would help your virtual assistant to be online.

  1. RESTART YOUR ROUTER AND MODEM

Before you blame Alexa, you need to restart your router and modem. You need to reboot both of the devices i.e router and modem and then again try to connect Alexa to wifi.

  1. RESTART YOUR ALEXA DEVICE

You have restarted your router and modem! Now try restarting the Alexa enabled device once so as to fix this connectivity issue.

  1. CONFIRM WI-FI PASSWORD

You need to be sure that your wi-fi password is correct. It may be possible that you are entering an incorrect wi-fi password. If it is correct even then it shows an incorrect password there might be some other issue. Try to connect a different device with the same network and use the same password that you were using on your Alexa device. If you see the wi-fi network and still you are not able to connect, there might be a possibility that your password is incorrect.

  1. MOVE YOUR DEVICE CLOSER TO ROUTER

Your router may be too away from the Alexa device. Make sure that your Alexa enabled device is within the range of the router so that they can connect.

  1. FACTORY SETTINGS

You need to perform factory settings on your Alexa device that would help you solve the connectivity issue.

You have performed all the troubleshooting steps?

Did your Alexa won't connect to wi-fi issue get fixed?

No? This is really frustrating! Do you want some help?

We Alexa Helpline are here to help you. Just give us a call and we would fix the issue for you instantly. Expert technicians are available who gonna diagnose your device and then provide you with an appropriate solution.

You can call Alexa customer service number:

USA/Canada: 844-601-7233

UK: 800-041-8324

This is an Alexa toll-free number.

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About Alexa Helplines Junior   Alexa Helpline

4 connections, 0 recommendations, 15 honor points.
Joined APSense since, May 11th, 2019, From Haltom City, United States.

Created on May 31st 2019 07:27. Viewed 353 times.

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